# Conferencing "Microsoft Teams" provider issue

**URL:** https://forums.nylas.com/t/conferencing-microsoft-teams-provider-issue/968
**Category:** Question and Answers
**Tags:** scheduler, events
**Created:** [November 4, 2025, 12:31pm UTC](https://forums.nylas.com/t/conferencing-microsoft-teams-provider-issue/968 "2025-11-04T12:31:53Z")
**Posts on this page:** 4
**Page:** 1

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### Author: ![Oleksandr](https://avatars.discourse-cdn.com/v4/letter/o/dfb087/32.png) [@Oleksandr](https://forums.nylas.com/u/Oleksandr)
#### Post date: [November 4, 2025, 12:31pm UTC](https://forums.nylas.com/t/conferencing-microsoft-teams-provider-issue/968/1 "2025-11-04T12:31:53Z")

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I connected though Microsoft Teams and created a configuration in which i connected “Microsoft Teams” provider. This is the part from the configuration:

```auto
"conferencing": {
                "provider": "Microsoft Teams",
                "autocreate": {
                    "conf_grant_id": "",
                    "conf_settings": null
                }
            }

```

After that, I scheduled a meeting using the Scheduler API, and it was scheduled successfully… but i don’t see any link to the meeting in Microsoft Teams, Outlook… I also tried adding `conf_grant_id: "OUTLOOK_GRANT_ID"`, but i didn’t help, the link still didn’t appear.

What exactly am i doing wrong, and how can i fix this issue?

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### Author: ![Samuelpx](https://avatars.discourse-cdn.com/v4/letter/s/f04885/32.png) [@Samuelpx](https://forums.nylas.com/u/Samuelpx)
#### Post date: [November 4, 2025, 12:36pm UTC](https://forums.nylas.com/t/conferencing-microsoft-teams-provider-issue/968/2 "2025-11-04T12:36:30Z")

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Hello, Oleksandr,

Microsoft Teams limits users that can auto-create conferences for events to accounts/tenants that have work/school licenses. So personal-use accounts cannot create this. Could you check if this is the case?

Thank you,

–Sam Xavier,  
Support Engineer, Nylas

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<div class="post-metadata">

### Author: ![Oleksandr](https://avatars.discourse-cdn.com/v4/letter/o/dfb087/32.png) [@Oleksandr](https://forums.nylas.com/u/Oleksandr)
#### Post date: [November 4, 2025, 4:30pm UTC](https://forums.nylas.com/t/conferencing-microsoft-teams-provider-issue/968/3 "2025-11-04T16:30:28Z")

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Can we somehow determine, at the moment of connection, or after we’ve connected the grant - whether this is the ‘right’ Microsoft Account or not?

Because we need to be sure that we won’t send a meeting invitation without a Microsoft Teams link

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<div class="post-metadata">

### Author: ![Samuelpx](https://avatars.discourse-cdn.com/v4/letter/s/f04885/32.png) [@Samuelpx](https://forums.nylas.com/u/Samuelpx)
#### Post date: [November 4, 2025, 4:39pm UTC](https://forums.nylas.com/t/conferencing-microsoft-teams-provider-issue/968/4 "2025-11-04T16:39:09Z")

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This is not an attribute of the mailbox that we can ascertain, no. What is a good hint is checking the domain name for the Microsoft Grant, public, personal use domains would surely not have access to that type of licensing.

–Sam Xavier,  
Support Engineer, Nylas
