# Nylas Notetaker doesn't join in Zoom, bot never appears in the meeting or waiting room

**URL:** <https://forums.nylas.com/t/nylas-notetaker-doesnt-join-in-zoom-bot-never-appears-in-the-meeting-or-waiting-room/1213>\
**Category:** Question and Answers\
**Created:** [July 6, 2026, 9:38am UTC](https://forums.nylas.com/t/nylas-notetaker-doesnt-join-in-zoom-bot-never-appears-in-the-meeting-or-waiting-room/1213 "2026-07-06T09:38:31Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![ronscaleapp](https://avatars.discourse-cdn.com/v4/letter/r/dc4da7/32.png) [@ronscaleapp](https://forums.nylas.com/u/ronscaleapp)\
**Post date:** [July 6, 2026, 9:38am UTC](https://forums.nylas.com/t/nylas-notetaker-doesnt-join-in-zoom-bot-never-appears-in-the-meeting-or-waiting-room/1213/1 "2026-07-06T09:38:31Z")

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**Problem**  
The Zoom Notetaker bot never enters the meeting and never appears in the host’s participant list or waiting room. The notetaker state is stucked in connecting state  
**Setup**

- Nylas v3, US region. Client ID: `f5c0c2c3-90c8-4793-a1db-1168299019dd` (development).
- Zoom connector configured, Zoom grant is `valid` ([ron@scaleapp.com.au](mailto:ron@scaleapp.com.au)).
- Zoom OAuth app scopes: `meeting:write:meeting`, `meeting:update:meeting`, `meeting:delete:meeting`, `user:read:user`.
- Tried both standalone (`POST /v3/notetakers`) and grant-scoped (`POST /v3/grants/{id}/notetakers`).

Zoom now seems to require some kind of authorization (they mention OBF or ZAK tokens, or RTMS) for a bot to join a meeting hosted outside its own account, effective 2 March 2026. A note-taking bot is exactly that case. Does Nylas Notetaker already handle this for Zoom automatically, or is there something I need to set up on my end to make the bot join? If there’s a token, scope, or config I’m missing, please point me to how to do it. Google Meet works perfectly for me, so this is Zoom-specific.

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**Author:** ![Samuel.R](https://avatars.discourse-cdn.com/v4/letter/s/6bbea6/32.png) [@Samuel.R](https://forums.nylas.com/u/Samuel.R)\
**Post date:** [July 6, 2026, 12:58pm UTC](https://forums.nylas.com/t/nylas-notetaker-doesnt-join-in-zoom-bot-never-appears-in-the-meeting-or-waiting-room/1213/2 "2026-07-06T12:58:36Z")

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<div class="post-metadata">

**Author:** ![Samuel.R](https://avatars.discourse-cdn.com/v4/letter/s/6bbea6/32.png) [@Samuel.R](https://forums.nylas.com/u/Samuel.R)\
**Post date:** [July 6, 2026, 12:59pm UTC](https://forums.nylas.com/t/nylas-notetaker-doesnt-join-in-zoom-bot-never-appears-in-the-meeting-or-waiting-room/1213/3 "2026-07-06T12:59:02Z")

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