# Webhooks are not being sent for a single organization

**URL:** <https://forums.nylas.com/t/webhooks-are-not-being-sent-for-a-single-organization/970>\
**Category:** Question and Answers\
**Tags:** webhooks\
**Created:** [November 4, 2025, 7:02pm UTC](https://forums.nylas.com/t/webhooks-are-not-being-sent-for-a-single-organization/970 "2025-11-04T19:02:15Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![leslie](https://avatars.discourse-cdn.com/v4/letter/l/ba8739/32.png) [@leslie](https://forums.nylas.com/u/leslie)\
**Post date:** [November 4, 2025, 7:02pm UTC](https://forums.nylas.com/t/webhooks-are-not-being-sent-for-a-single-organization/970/1 "2025-11-04T19:02:15Z")

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We have received 0 webhooks for 8 connected accounts since Oct 30. We are receiving webhooks as expected for the rest of our connected accounts. The grants are still valid (i.e. if we request to manually import emails, we can do so). How can this be resolved asap?

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**Author:** ![alex-nylas](https://avatars.discourse-cdn.com/v4/letter/a/22d042/32.png) [@alex-nylas](https://forums.nylas.com/u/alex-nylas)\
**Post date:** [November 4, 2025, 7:08pm UTC](https://forums.nylas.com/t/webhooks-are-not-being-sent-for-a-single-organization/970/3 "2025-11-04T19:08:41Z")

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Hello,

We are going to reach out to you via email to continue this investigation.

Thanks,

Alex

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**Author:** ![alex-nylas](https://avatars.discourse-cdn.com/v4/letter/a/22d042/32.png) [@alex-nylas](https://forums.nylas.com/u/alex-nylas)\
**Post date:** [November 4, 2025, 7:11pm UTC](https://forums.nylas.com/t/webhooks-are-not-being-sent-for-a-single-organization/970/4 "2025-11-04T19:11:52Z")

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