# \#events **URL:** https://forums.nylas.com/tag/events/9.md [Latest](https://forums.nylas.com/latest.md) · [Categories](https://forums.nylas.com/categories.md) · [Tags](https://forums.nylas.com/tags.md) --- ## [Free/Busy Time Slots](https://forums.nylas.com/t/free-busy-time-slots/1113)
**Author:** [@henry](https://forums.nylas.com/u/henry)\ **Replies:** 2\ **Last updated:** [February 26, 2026, 8:46pm UTC](https://forums.nylas.com/t/free-busy-time-slots/1113 "2026-02-26T20:46:22Z")
Looking at the Python SDK, specifically with the TimeSlots.status, the value is ‘typically “busy”’. What are the other possible values? Does the free/busy support also fetching events/time slots that are set as “Free”?… --- ## [Apple/iCloud Calendar: reminders.use\_default is false but reminders.overrides is empty in event.created/event.updated webhook payload (iPhone alert set)](https://forums.nylas.com/t/apple-icloud-calendar-reminders-use-default-is-false-but-reminders-overrides-is-empty-in-event-created-event-updated-webhook-payload-iphone-alert-set/1071)
**Author:** [@mehdi](https://forums.nylas.com/u/mehdi)\ **Replies:** 1\ **Last updated:** [January 28, 2026, 5:49pm UTC](https://forums.nylas.com/t/apple-icloud-calendar-reminders-use-default-is-false-but-reminders-overrides-is-empty-in-event-created-event-updated-webhook-payload-iphone-alert-set/1071 "2026-01-28T17:49:44Z")
I’m working on Nylas v3 calendar webhooks (notifications). I’m seeing a consistent issue only with Apple Calendar (iCloud) events created/edited from iPhone Calendar. Important context (organizer vs attendee) Organize… --- ## [Unable to delete Microsoft Outlook Events. They just get marked with prefix "Canceled event:"](https://forums.nylas.com/t/unable-to-delete-microsoft-outlook-events-they-just-get-marked-with-prefix-canceled-event/1055)
**Author:** [@magiclin](https://forums.nylas.com/u/magiclin)\ **Replies:** 5\ **Last updated:** [January 14, 2026, 8:18pm UTC](https://forums.nylas.com/t/unable-to-delete-microsoft-outlook-events-they-just-get-marked-with-prefix-canceled-event/1055 "2026-01-14T20:18:44Z")
I am working on a cross calendar domain service where hosts can invite guests to their event. This particular case involves a Google host inviting a Microsoft guest, and then the Google host cancels the event. For the G… --- ## [Nylas Only returning 18 events with no next cursor](https://forums.nylas.com/t/nylas-only-returning-18-events-with-no-next-cursor/1009)
**Author:** [@sodiq](https://forums.nylas.com/u/sodiq)\ **Replies:** 1\ **Last updated:** [December 8, 2025, 12:08pm UTC](https://forums.nylas.com/t/nylas-only-returning-18-events-with-no-next-cursor/1009 "2025-12-08T12:08:27Z")
Hi everyone, I’m using the Nylas API to fetch events but i am only getting 18 items returned with no next cursor so I’m unable to paginate further.. I want to be able to fetch all the events connected to the calendar. … --- ## [Outlook invitation email does show ical attachment](https://forums.nylas.com/t/outlook-invitation-email-does-show-ical-attachment/1002)
**Author:** [@Propbase](https://forums.nylas.com/u/Propbase)\ **Replies:** 1\ **Last updated:** [December 2, 2025, 2:01pm UTC](https://forums.nylas.com/t/outlook-invitation-email-does-show-ical-attachment/1002 "2025-12-02T14:01:35Z")
Hello, we have a problem with receiving event invitations via the email API. Starting points: 2 Outlook accounts Account A is not connected to nylas in any way Account B is connected to nylas and integrated into our … --- ## [Webhook Trigger issue](https://forums.nylas.com/t/webhook-trigger-issue/981)
**Author:** [@DeveloperVB07](https://forums.nylas.com/u/DeveloperVB07)\ **Replies:** 2\ **Last updated:** [November 12, 2025, 11:50am UTC](https://forums.nylas.com/t/webhook-trigger-issue/981 "2025-11-12T11:50:23Z")
Hello friends, I am stuck at weird case in webhook. from Notification i changed the setting to allow the all calendar events (primary + other secondary) by unchecking the checkbox in notification. Now i am facing issu… --- ## [Conferencing "Microsoft Teams" provider issue](https://forums.nylas.com/t/conferencing-microsoft-teams-provider-issue/968)
**Author:** [@Oleksandr](https://forums.nylas.com/u/Oleksandr)\ **Replies:** 3\ **Last updated:** [November 4, 2025, 4:39pm UTC](https://forums.nylas.com/t/conferencing-microsoft-teams-provider-issue/968 "2025-11-04T16:39:09Z")
I connected though Microsoft Teams and created a configuration in which i connected “Microsoft Teams” provider. This is the part from the configuration: "conferencing": { "provider": "Microsoft Teams", … --- ## [Nylas not sending message.created webhook for older IMAP accounts](https://forums.nylas.com/t/nylas-not-sending-message-created-webhook-for-older-imap-accounts/908)
**Author:** [@adilnovus](https://forums.nylas.com/u/adilnovus)\ **Replies:** 13\ **Last updated:** [October 15, 2025, 4:48pm UTC](https://forums.nylas.com/t/nylas-not-sending-message-created-webhook-for-older-imap-accounts/908 "2025-10-15T16:48:38Z")
We’re running into an issue where Nylas isn’t sending "message.created" webhook event for certain IMAP accounts. Newly connected accounts work fine, but older ones are not. Has anyone else experienced this, and is there … --- ## [Webhooks: Event metadata not included](https://forums.nylas.com/t/webhooks-event-metadata-not-included/882)
**Author:** [@JafethFer](https://forums.nylas.com/u/JafethFer)\ **Replies:** 5\ **Last updated:** [October 8, 2025, 7:32pm UTC](https://forums.nylas.com/t/webhooks-event-metadata-not-included/882 "2025-10-08T19:32:59Z")
Hi everyone, I’m obligated to look for your help with this issue. We are currently using the Events API to create and update events. We are using .Net and serializing our requests, so far so good. The problem is when we… --- ## [Difference in ical\_uid received in Nylas webhook](https://forums.nylas.com/t/difference-in-ical-uid-received-in-nylas-webhook/929)
**Author:** [@lsr2001](https://forums.nylas.com/u/lsr2001)\ **Replies:** 1\ **Last updated:** [October 2, 2025, 3:35am UTC](https://forums.nylas.com/t/difference-in-ical-uid-received-in-nylas-webhook/929 "2025-10-02T03:35:59Z")
I have subscribed to calendar events related webhook. Now the ical\_uid which I receive in webhook payload for Microsoft events are different to what I receive in Nylas events list API. This is happening in case of recurr… --- ## [Message.bounce\_detected is not working on test webhooks](https://forums.nylas.com/t/message-bounce-detected-is-not-working-on-test-webhooks/916)
**Author:** [@Harry](https://forums.nylas.com/u/Harry)\ **Replies:** 10\ **Last updated:** [September 17, 2025, 9:32am UTC](https://forums.nylas.com/t/message-bounce-detected-is-not-working-on-test-webhooks/916 "2025-09-17T09:32:15Z")
Hello Nylas Team, I’m currently testing webhooks in a development environment to expand our scopes to include gmail.readonly and gmail.modify. Since tracking replies and bounces is a critical feature, I need a clear und… --- ## [Time in Event Email showing UTC](https://forums.nylas.com/t/time-in-event-email-showing-utc/904)
**Author:** [@jonathan](https://forums.nylas.com/u/jonathan)\ **Replies:** 4\ **Last updated:** [September 9, 2025, 9:48pm UTC](https://forums.nylas.com/t/time-in-event-email-showing-utc/904 "2025-09-09T21:48:06Z")
When creating an event, it puts the time in the email sent to notify the participants of the event in UTC, is there a way to have that show in the clients timezone? --- ## [Performance Issue: Slow Event Fetching from Outlook Integration](https://forums.nylas.com/t/performance-issue-slow-event-fetching-from-outlook-integration/839)
**Author:** [@Niroz](https://forums.nylas.com/u/Niroz)\ **Replies:** 2\ **Last updated:** [August 7, 2025, 5:02pm UTC](https://forums.nylas.com/t/performance-issue-slow-event-fetching-from-outlook-integration/839 "2025-08-07T17:02:00Z")
I’m integrating our application with Nylas to fetch calendar events from both Google and Outlook, using the following endpoint : https://api.eu.nylas.com/v3/grants/$grantId/events I’ve observed a significant performanc… --- ## [No webhook notification through active grant](https://forums.nylas.com/t/no-webhook-notification-through-active-grant/763)
**Author:** [@Peter](https://forums.nylas.com/u/Peter)\ **Replies:** 3\ **Last updated:** [July 11, 2025, 6:32pm UTC](https://forums.nylas.com/t/no-webhook-notification-through-active-grant/763 "2025-07-11T18:32:50Z")
We’ve observed an unusual behavior with the notification webhook. We created an event with 2 participants. Both participants have connected calendars. But only one notification was received. The other grant seems to be ‘… --- ## [Query Events Across Multiple Grants Using Metadata Filter](https://forums.nylas.com/t/query-events-across-multiple-grants-using-metadata-filter/785)
**Author:** [@mrosales](https://forums.nylas.com/u/mrosales)\ **Replies:** 3\ **Last updated:** [July 10, 2025, 6:17pm UTC](https://forums.nylas.com/t/query-events-across-multiple-grants-using-metadata-filter/785 "2025-07-10T18:17:55Z")
Hi, In my app, events are created via the Nylas API by different users (grant\_ids). I’m planning to use metadata to query events—for example, all events of a customer\_id in the next week. Currently, based on documentat… --- ## [Is it possible to remove Nylas Branding from the booking confirmed email?](https://forums.nylas.com/t/is-it-possible-to-remove-nylas-branding-from-the-booking-confirmed-email/536)
**Author:** [@alienator](https://forums.nylas.com/u/alienator)\ **Replies:** 6\ **Last updated:** [June 24, 2025, 3:20pm UTC](https://forums.nylas.com/t/is-it-possible-to-remove-nylas-branding-from-the-booking-confirmed-email/536 "2025-06-24T15:20:23Z")
Is it possible to remove the “Powered by Nylas” branding from the bottom of the booking/reschedule confirmation email? --- ## [Calendar invite not sent while using Outlook calendar](https://forums.nylas.com/t/calendar-invite-not-sent-while-using-outlook-calendar/669)
**Author:** [@rishikesh](https://forums.nylas.com/u/rishikesh)\ **Replies:** 2\ **Last updated:** [April 23, 2025, 7:34pm UTC](https://forums.nylas.com/t/calendar-invite-not-sent-while-using-outlook-calendar/669 "2025-04-23T19:34:55Z")
Issue with notify\_participants not sending invites on Outlook Calendar I’m using the Events API to create a calendar event with multiple participants. The connected calendar provider is Outlook. Here’s the problem: I… --- ## [Booking.reminder webhook not present in the dashboard](https://forums.nylas.com/t/booking-reminder-webhook-not-present-in-the-dashboard/552)
**Author:** [@alienator](https://forums.nylas.com/u/alienator)\ **Replies:** 1\ **Last updated:** [November 1, 2024, 6:22pm UTC](https://forums.nylas.com/t/booking-reminder-webhook-not-present-in-the-dashboard/552 "2024-11-01T18:22:22Z")
Hello, I need to use the webhook for event reminders as mentioned in the documentation here: Set up reminders | Nylas Docs But the option for booking.remimder is not present in the dashboard when setting up the webhook… --- ## [Sending an invite to the Hotmail and Yahoo recepients instead of a confirmation email](https://forums.nylas.com/t/sending-an-invite-to-the-hotmail-and-yahoo-recepients-instead-of-a-confirmation-email/538)
**Author:** [@alienator](https://forums.nylas.com/u/alienator)\ **Replies:** 1\ **Last updated:** [October 25, 2024, 2:21am UTC](https://forums.nylas.com/t/sending-an-invite-to-the-hotmail-and-yahoo-recepients-instead-of-a-confirmation-email/538 "2024-10-25T02:21:16Z")
Hi Nylas team, I want to know if it is possible to send a event invite to Hotmail and Yahoo users when they make a booking through the scheduler? Here’s my use case: The participants are going to be gmail users, but t… --- ## [Determining Nylas-created calendar events](https://forums.nylas.com/t/determining-nylas-created-calendar-events/490)
**Author:** [@alexis.geoffrey](https://forums.nylas.com/u/alexis.geoffrey)\ **Replies:** 3\ **Last updated:** [October 10, 2024, 2:28am UTC](https://forums.nylas.com/t/determining-nylas-created-calendar-events/490 "2024-10-10T02:28:07Z")
I am wanting to get a list of calendar events from the API that were created by the Nylas scheduler specifically. Is there a quick way to filter or check for events created by Nylas? I was planning on setting a metadata … --- ## [Send RSVP Endpoint Not Working For MS and iCloud Provider](https://forums.nylas.com/t/send-rsvp-endpoint-not-working-for-ms-and-icloud-provider/402)
**Author:** [@mingzew](https://forums.nylas.com/u/mingzew)\ **Replies:** 3\ **Last updated:** [September 16, 2024, 2:53pm UTC](https://forums.nylas.com/t/send-rsvp-endpoint-not-working-for-ms-and-icloud-provider/402 "2024-09-16T14:53:56Z")
Hi there, I’ve created an event with a Google account. Invited a few people. Now, as the invitee of a MicroSoft account, I’ve been getting the following error message for the Send RSVP API endpoint at post /v3/grants/{gr… --- ## [Not getting response with case insensitive email](https://forums.nylas.com/t/not-getting-response-with-case-insensitive-email/372)
**Author:** [@lsr2001](https://forums.nylas.com/u/lsr2001)\ **Replies:** 9\ **Last updated:** [August 26, 2024, 8:26pm UTC](https://forums.nylas.com/t/not-getting-response-with-case-insensitive-email/372 "2024-08-26T20:26:40Z")
I’m trying to fetch events between two users using https://api.eu.nylas.com/v3/grants/\/events. When I add query param attendees and send the email with all lower case it’s not giving response in v3. I che… --- ## [Fetching User Events for a Datespan](https://forums.nylas.com/t/fetching-user-events-for-a-datespan/223)
**Author:** [@asyncerror](https://forums.nylas.com/u/asyncerror)\ **Replies:** 2\ **Last updated:** [June 18, 2024, 2:32pm UTC](https://forums.nylas.com/t/fetching-user-events-for-a-datespan/223 "2024-06-18T14:32:07Z")
I am trying to retrieve the user’s events for the day by specifying the start and end date for the day, and so far, so good. However, if the user has an event that starts today and ends in two days, this event will not b… --- ## [What does a timespan within the events endpoint refer to?](https://forums.nylas.com/t/what-does-a-timespan-within-the-events-endpoint-refer-to/48)
**Author:** [@ram](https://forums.nylas.com/u/ram)\ **Replies:** 1\ **Last updated:** [November 27, 2023, 7:31pm UTC](https://forums.nylas.com/t/what-does-a-timespan-within-the-events-endpoint-refer-to/48 "2023-11-27T19:31:01Z")
What does a timespan within the events endpoint refer to? --- ## [Recurring event has the start time of the first event?](https://forums.nylas.com/t/recurring-event-has-the-start-time-of-the-first-event/47)
**Author:** [@ram](https://forums.nylas.com/u/ram)\ **Replies:** 1\ **Last updated:** [November 27, 2023, 7:29pm UTC](https://forums.nylas.com/t/recurring-event-has-the-start-time-of-the-first-event/47 "2023-11-27T19:29:20Z")
Recurring event has the start time of the first event? --- ## [How can I find the timezone of events?](https://forums.nylas.com/t/how-can-i-find-the-timezone-of-events/40)
**Author:** [@ram](https://forums.nylas.com/u/ram)\ **Replies:** 1\ **Last updated:** [November 27, 2023, 7:21pm UTC](https://forums.nylas.com/t/how-can-i-find-the-timezone-of-events/40 "2023-11-27T19:21:39Z")
How can I find the timezone of events?