# \#scheduler

**URL:** https://forums.nylas.com/tag/scheduler/14.md

[Latest](https://forums.nylas.com/latest.md) · [Categories](https://forums.nylas.com/categories.md) · [Tags](https://forums.nylas.com/tags.md)

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## [Scheduler participants without grants](https://forums.nylas.com/t/scheduler-participants-without-grants/1218)

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**Author:** [@joshuaAP](https://forums.nylas.com/u/joshuaAP)\
**Replies:** 1\
**Last updated:** [July 16, 2026, 7:14pm UTC](https://forums.nylas.com/t/scheduler-participants-without-grants/1218 "2026-07-16T19:14:49Z")

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In the API documentation (Create Configuration - Configurations - API Reference | Docs) it states that all participants’ email addresses must be associated with a valid Nylas grant. However, with the scheduler editor, I…

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## [Build with HTML - Cancel Book Form Component](https://forums.nylas.com/t/build-with-html-cancel-book-form-component/1155)

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**Author:** [@Fabricio](https://forums.nylas.com/u/Fabricio)\
**Replies:** 2\
**Last updated:** [April 26, 2026, 3:40pm UTC](https://forums.nylas.com/t/build-with-html-cancel-book-form-component/1155 "2026-04-26T15:40:54Z")

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Hello, We are implementing the cancel booking page and would like to use the cancel-booking-form component (https://developer.nylas.com/docs/reference/ui/cancel-booking-form/). We were able to render the element succes…

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## [Java SDK - Scheduler List Configuration throws exception for group events](https://forums.nylas.com/t/java-sdk-scheduler-list-configuration-throws-exception-for-group-events/1149)

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**Author:** [@renato\_rao](https://forums.nylas.com/u/renato_rao)\
**Replies:** 1\
**Last updated:** [April 17, 2026, 12:19pm UTC](https://forums.nylas.com/t/java-sdk-scheduler-list-configuration-throws-exception-for-group-events/1149 "2026-04-17T12:19:29Z")

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Hi there, I am having troubles querying configurations through the java sdk: Are community contributions to the repo welcome on such issues?

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## [Custom-confirmation bookings shouldn't need salt to confirm](https://forums.nylas.com/t/custom-confirmation-bookings-shouldnt-need-salt-to-confirm/707)

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**Author:** [@Alfonso](https://forums.nylas.com/u/Alfonso)\
**Replies:** 3\
**Last updated:** [March 26, 2026, 11:33am UTC](https://forums.nylas.com/t/custom-confirmation-bookings-shouldnt-need-salt-to-confirm/707 "2026-03-26T11:33:58Z")

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I am using Nylas only through the API’s. When I set a configuration as custom-confirmation, a booking is made on a pending state in both calendars. When I try to use the confirm booking endpoint, a parameter in the bod…

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## [Can’t fetch my grant in the Dashboard v3](https://forums.nylas.com/t/can-t-fetch-my-grant-in-the-dashboard-v3/1101)

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**Author:** [@uranuslab](https://forums.nylas.com/u/uranuslab)\
**Replies:** 1\
**Last updated:** [February 20, 2026, 10:21am UTC](https://forums.nylas.com/t/can-t-fetch-my-grant-in-the-dashboard-v3/1101 "2026-02-20T10:21:15Z")

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Hi Nylas, I have tried to create a scheduler, but it can’t fetch my grant in the dashboard v3. Zoom Connector is set up and enabled. Grant Valid and created. But Grant was not found when creating the scheduler. Pl…

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## [Scheduler Reminder emails sent for original meeting time after organizer updates invite](https://forums.nylas.com/t/scheduler-reminder-emails-sent-for-original-meeting-time-after-organizer-updates-invite/1095)

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**Author:** [@jonathan](https://forums.nylas.com/u/jonathan)\
**Replies:** 1\
**Last updated:** [February 13, 2026, 12:05pm UTC](https://forums.nylas.com/t/scheduler-reminder-emails-sent-for-original-meeting-time-after-organizer-updates-invite/1095 "2026-02-13T12:05:54Z")

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We’re seeing a recurring issue where clients schedule a meeting through our scheduler (React frontend component), but reminder emails still get sent based on the original booked time—even if the organizer later updates t…

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## [Event not creating on the guest calendar and scheduler page is empty](https://forums.nylas.com/t/event-not-creating-on-the-guest-calendar-and-scheduler-page-is-empty/1061)

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**Author:** [@sodiq](https://forums.nylas.com/u/sodiq)\
**Replies:** 1\
**Last updated:** [January 20, 2026, 6:02pm UTC](https://forums.nylas.com/t/event-not-creating-on-the-guest-calendar-and-scheduler-page-is-empty/1061 "2026-01-20T18:02:53Z")

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I have some scheduler type that when i create a booking, it doesn’t show on the guest calendar and when i come to Nylas to update the scheduler config. It just shows a blank page,

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## [NylasScheduling keep asking for sessionId when I gave it to them](https://forums.nylas.com/t/nylasscheduling-keep-asking-for-sessionid-when-i-gave-it-to-them/1042)

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**Author:** [@Kantapat](https://forums.nylas.com/u/Kantapat)\
**Replies:** 0\
**Last updated:** [December 30, 2025, 10:20am UTC](https://forums.nylas.com/t/nylasscheduling-keep-asking-for-sessionid-when-i-gave-it-to-them/1042 "2025-12-30T10:20:53Z")

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\<NylasScheduling configurationId={configId} sessionId={sessionId} schedulerApiUrl="https://api.us.nylas.com" defaultSchedulerState={{ requiresSessionAuth: true }} /\> I got this error: Scheduling …

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## [Practical limits and best practices for number of scheduler configurations](https://forums.nylas.com/t/practical-limits-and-best-practices-for-number-of-scheduler-configurations/1026)

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**Author:** [@roman](https://forums.nylas.com/u/roman)\
**Replies:** 4\
**Last updated:** [December 30, 2025, 9:56am UTC](https://forums.nylas.com/t/practical-limits-and-best-practices-for-number-of-scheduler-configurations/1026 "2025-12-30T09:56:41Z")

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Hi everyone, We are building a custom scheduling solution and are planning to use the Nylas Scheduler. In front of the scheduler, we have a custom routing engine that determines a subset of contacts (e.g. sales reps) t…

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## [Is it possible to embed a Scheduling Page into an HTML email?](https://forums.nylas.com/t/is-it-possible-to-embed-a-scheduling-page-into-an-html-email/1030)

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**Author:** [@ntk221](https://forums.nylas.com/u/ntk221)\
**Replies:** 1\
**Last updated:** [December 18, 2025, 5:56pm UTC](https://forums.nylas.com/t/is-it-possible-to-embed-a-scheduling-page-into-an-html-email/1030 "2025-12-18T17:56:14Z")

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Hi Is it possible to embed a Scheduling Page into an HTML email using an iframe or similar method? I’d like to allow recipients to book appointments directly within the email itself. Has anyone tried this before, or is…

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## [Organizer not receiving booking confirmation or reminder emails from Nylas Scheduler](https://forums.nylas.com/t/organizer-not-receiving-booking-confirmation-or-reminder-emails-from-nylas-scheduler/984)

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**Author:** [@Malcolm](https://forums.nylas.com/u/Malcolm)\
**Replies:** 1\
**Last updated:** [November 13, 2025, 1:02pm UTC](https://forums.nylas.com/t/organizer-not-receiving-booking-confirmation-or-reminder-emails-from-nylas-scheduler/984 "2025-11-13T13:02:25Z")

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We’ve integrated the Nylas Scheduler API into our platform, allowing users to configure their calendar availability and manage appointment bookings. According to the documentation, when a booking is confirmed, confirmati…

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## [Conferencing "Microsoft Teams" provider issue](https://forums.nylas.com/t/conferencing-microsoft-teams-provider-issue/968)

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**Author:** [@Oleksandr](https://forums.nylas.com/u/Oleksandr)\
**Replies:** 3\
**Last updated:** [November 4, 2025, 4:39pm UTC](https://forums.nylas.com/t/conferencing-microsoft-teams-provider-issue/968 "2025-11-04T16:39:09Z")

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I connected though Microsoft Teams and created a configuration in which i connected “Microsoft Teams” provider. This is the part from the configuration: "conferencing": { "provider": "Microsoft Teams", …

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## [Availabilities Ending at or After 24:00](https://forums.nylas.com/t/availabilities-ending-at-or-after-24-00/924)

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**Author:** [@YGKim](https://forums.nylas.com/u/YGKim)\
**Replies:** 6\
**Last updated:** [November 3, 2025, 4:32pm UTC](https://forums.nylas.com/t/availabilities-ending-at-or-after-24-00/924 "2025-11-03T16:32:38Z")

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We’re building a meeting scheduler for users across multiple countries. So, we need to support availabilities that extend across two days (e.g., 23:30–24:30). Is it possible to set an availability that spans across tw…

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## [Missing 'participants' parameter support in Scheduler UI packages: @nylas/react and @nylas/web-elements](https://forums.nylas.com/t/missing-participants-parameter-support-in-scheduler-ui-packages-nylas-react-and-nylas-web-elements/900)

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**Author:** [@Oleksandr](https://forums.nylas.com/u/Oleksandr)\
**Replies:** 6\
**Last updated:** [October 31, 2025, 6:38pm UTC](https://forums.nylas.com/t/missing-participants-parameter-support-in-scheduler-ui-packages-nylas-react-and-nylas-web-elements/900 "2025-10-31T18:38:32Z")

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I’ve discovered a problem with the @nylas/react and @nylas/web-elements packages. We have a configuration that stores multiple participants. We need to use the nylas-scheduling wizard to check availability using the par…

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## [Place a Hold on an Event](https://forums.nylas.com/t/place-a-hold-on-an-event/870)

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**Author:** [@jonathan](https://forums.nylas.com/u/jonathan)\
**Replies:** 5\
**Last updated:** [October 30, 2025, 8:32pm UTC](https://forums.nylas.com/t/place-a-hold-on-an-event/870 "2025-10-30T20:32:00Z")

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Is it possible to bypass the confirmation email if we want to temporarily hold a time slot for a client? Alternatively, is there a way to book an event with a “PENDING” status? Our goal is to allow a client to book a tim…

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## [Npm @nylas/web-elements@2.2.1 bug](https://forums.nylas.com/t/npm-nylas-web-elements-2-2-1-bug/920)

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**Author:** [@Oleksandr](https://forums.nylas.com/u/Oleksandr)\
**Replies:** 4\
**Last updated:** [October 4, 2025, 8:11pm UTC](https://forums.nylas.com/t/npm-nylas-web-elements-2-2-1-bug/920 "2025-10-04T20:11:45Z")

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I found the problem in the @nylas/web-elements package, version 2.2.1 - in the NylasScheduling component during the reschedule flow. When booking an event, we get a booking\_ref that we can use to reschedule the event. U…

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## [How to set no weekly recurring availability, but only specific time slots](https://forums.nylas.com/t/how-to-set-no-weekly-recurring-availability-but-only-specific-time-slots/918)

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**Author:** [@YGKim](https://forums.nylas.com/u/YGKim)\
**Replies:** 1\
**Last updated:** [September 15, 2025, 4:15pm UTC](https://forums.nylas.com/t/how-to-set-no-weekly-recurring-availability-but-only-specific-time-slots/918 "2025-09-15T16:15:35Z")

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Once I set participants\[0\].availability.open\_hours to an empty array, I get availability for all times. The desirable behavior is to enable disabling all weekly recurring time slots, so that the user can pick some speci…

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## [Force Booking through Scheduler API](https://forums.nylas.com/t/force-booking-through-scheduler-api/873)

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**Author:** [@jonathan](https://forums.nylas.com/u/jonathan)\
**Replies:** 1\
**Last updated:** [August 19, 2025, 12:56pm UTC](https://forums.nylas.com/t/force-booking-through-scheduler-api/873 "2025-08-19T12:56:22Z")

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Is there a way to force a booking through the scheduler api? For instance I am an organizer and have a time blocked but I want to double book anyways. Is there a way to get all the benefits of using the scheduler api vs …

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## [Getting \` The selected timeslot is unavailable for participant\` for all appointment booking requests](https://forums.nylas.com/t/getting-the-selected-timeslot-is-unavailable-for-participant-for-all-appointment-booking-requests/845)

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**Author:** [@yashap](https://forums.nylas.com/u/yashap)\
**Replies:** 9\
**Last updated:** [August 7, 2025, 10:31pm UTC](https://forums.nylas.com/t/getting-the-selected-timeslot-is-unavailable-for-participant-for-all-appointment-booking-requests/845 "2025-08-07T22:31:10Z")

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With no change to code on our side, calls to POST /v3/scheduling/bookings have started failing 100% of the time with 400 invalid\_request\_error The selected timeslot is unavailable for participant errors. We used to get …

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## [Get Booking Ref from Scheduler API](https://forums.nylas.com/t/get-booking-ref-from-scheduler-api/842)

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**Author:** [@jonathan](https://forums.nylas.com/u/jonathan)\
**Replies:** 1\
**Last updated:** [August 7, 2025, 3:25pm UTC](https://forums.nylas.com/t/get-booking-ref-from-scheduler-api/842 "2025-08-07T15:25:57Z")

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I want to create a booking using the nodejs scheduler api but it doesn’t return the booking ref used for the reschedule and cancelation react components. How do I get the booking ref? Thank you.

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## [Non Available Times Showing up in Scheduler](https://forums.nylas.com/t/non-available-times-showing-up-in-scheduler/826)

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**Author:** [@jonathan](https://forums.nylas.com/u/jonathan)\
**Replies:** 4\
**Last updated:** [July 30, 2025, 12:45pm UTC](https://forums.nylas.com/t/non-available-times-showing-up-in-scheduler/826 "2025-07-30T12:45:25Z")

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Every time I test around 3 pm MDT I get times for the evening of the same day even though its not the available times in my event configuration.

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## [Integration issue of Scheduler Editor Component UI with Bubble](https://forums.nylas.com/t/integration-issue-of-scheduler-editor-component-ui-with-bubble/828)

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**Author:** [@aliza.fatimaa](https://forums.nylas.com/u/aliza.fatimaa)\
**Replies:** 2\
**Last updated:** [July 29, 2025, 9:50am UTC](https://forums.nylas.com/t/integration-issue-of-scheduler-editor-component-ui-with-bubble/828 "2025-07-29T09:50:51Z")

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Hi everyone, I’m trying to integrate the Nylas Scheduler Editor using the code snippet provided in their documentation. I copied the code as it is and just updated the client ID with mine. The Google authentication flow…

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## [Metadata Query Failing with "FailedDependency" Error](https://forums.nylas.com/t/metadata-query-failing-with-faileddependency-error/791)

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**Author:** [@mrosales](https://forums.nylas.com/u/mrosales)\
**Replies:** 1\
**Last updated:** [July 21, 2025, 10:10am UTC](https://forums.nylas.com/t/metadata-query-failing-with-faileddependency-error/791 "2025-07-21T10:10:56Z")

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Hello, I’m experiencing an issue with querying events using metadata filters. The problem appears to be specific to one metadata key. It could be relatyed to canceling events cause it happens after creating and cancelin…

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## [Can NylasScheduling(react component) Create Events with Custom Metadata?](https://forums.nylas.com/t/can-nylasscheduling-react-component-create-events-with-custom-metadata/786)

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**Author:** [@mrosales](https://forums.nylas.com/u/mrosales)\
**Replies:** 0\
**Last updated:** [July 11, 2025, 3:10pm UTC](https://forums.nylas.com/t/can-nylasscheduling-react-component-create-events-with-custom-metadata/786 "2025-07-11T15:10:29Z")

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Hello I currently have my application integrating with the Nylas React component, and we use NylasScheduling to select available timeslots from existing configurations to add events for a specific user. Now I want to a…

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## [Build with HTML - Cancel and Reschedule examples](https://forums.nylas.com/t/build-with-html-cancel-and-reschedule-examples/710)

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**Author:** [@mariense](https://forums.nylas.com/u/mariense)\
**Replies:** 10\
**Last updated:** [July 9, 2025, 5:55pm UTC](https://forums.nylas.com/t/build-with-html-cancel-and-reschedule-examples/710 "2025-07-09T17:55:06Z")

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On this page, Scheduler Quickstart guide: set up Scheduler | Docs, HTML there’s examples to create scheduling pages and examples of the scheduler pages for users. I have them working. Where can I find an HTML example fo…

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## [Issue with importing NylasScheduling](https://forums.nylas.com/t/issue-with-importing-nylasscheduling/646)

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**Author:** [@curvejumpinc](https://forums.nylas.com/u/curvejumpinc)\
**Replies:** 8\
**Last updated:** [July 2, 2025, 5:38pm UTC](https://forums.nylas.com/t/issue-with-importing-nylasscheduling/646 "2025-07-02T17:38:33Z")

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web:dev: Module Not Found | Next.js web:dev: web:dev: web:dev: ⨯ ./node\_modules/.pnpm/@nylas+react@1.3.6\_@stencil+core@4.27.2\_rollup@3.29.5/node\_modules/@nylas/react/dist/index-7e7c24f1.js:839:10 web:dev: Module not…

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## [Is it possible to remove Nylas Branding from the booking confirmed email?](https://forums.nylas.com/t/is-it-possible-to-remove-nylas-branding-from-the-booking-confirmed-email/536)

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**Author:** [@alienator](https://forums.nylas.com/u/alienator)\
**Replies:** 6\
**Last updated:** [June 24, 2025, 3:20pm UTC](https://forums.nylas.com/t/is-it-possible-to-remove-nylas-branding-from-the-booking-confirmed-email/536 "2025-06-24T15:20:23Z")

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Is it possible to remove the “Powered by Nylas” branding from the bottom of the booking/reschedule confirmation email?

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## [Scheduler Editor - webhook after creating new scheduling page](https://forums.nylas.com/t/scheduler-editor-webhook-after-creating-new-scheduling-page/708)

<div class="topic-metadata">

**Author:** [@mariense](https://forums.nylas.com/u/mariense)\
**Replies:** 1\
**Last updated:** [May 22, 2025, 6:39pm UTC](https://forums.nylas.com/t/scheduler-editor-webhook-after-creating-new-scheduling-page/708 "2025-05-22T18:39:33Z")

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Is there a webhook after we create a Scheduling Page in the Nylas hosted sheduler editor? I need to grab the config\_id and corresponding grant\_id to add to a database, so the meeting booking links are available for my C…

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## [Scheduler Editor with Virtual Grants](https://forums.nylas.com/t/scheduler-editor-with-virtual-grants/507)

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**Author:** [@sboynton](https://forums.nylas.com/u/sboynton)\
**Replies:** 2\
**Last updated:** [October 24, 2024, 10:51pm UTC](https://forums.nylas.com/t/scheduler-editor-with-virtual-grants/507 "2024-10-24T22:51:52Z")

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If I have a virtual grant how can I use the scheduler editor to update configuration objects for that virtual grant? I don’t have access or refresh tokens for a custom identity wrapper… What is the expected flow for a v…

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## [When creating a new event via the Node/JS SDK the event is 5 hours before the actual time](https://forums.nylas.com/t/when-creating-a-new-event-via-the-node-js-sdk-the-event-is-5-hours-before-the-actual-time/653)

<div class="topic-metadata">

**Author:** [@carter3689](https://forums.nylas.com/u/carter3689)\
**Replies:** 4\
**Last updated:** [March 24, 2025, 6:21pm UTC](https://forums.nylas.com/t/when-creating-a-new-event-via-the-node-js-sdk-the-event-is-5-hours-before-the-actual-time/653 "2025-03-24T18:21:26Z")

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When I use the nylas events api via the node/JavaScript SDK I am able to schedule an event successfully. The problem I am experiencing is that the scheduled time is 5 hours before the ACTUAL time. For example, if the tim…

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