# \#webhooks **URL:** https://forums.nylas.com/tag/webhooks/4.md [Latest](https://forums.nylas.com/latest.md) · [Categories](https://forums.nylas.com/categories.md) · [Tags](https://forums.nylas.com/tags.md) --- ## [Nylas webhook only firing for primary calendar events](https://forums.nylas.com/t/nylas-webhook-only-firing-for-primary-calendar-events/1257)
**Author:** [@mobe91](https://forums.nylas.com/u/mobe91)\ **Replies:** 1\ **Last updated:** [October 16, 2026, 11:42am UTC](https://forums.nylas.com/t/nylas-webhook-only-firing-for-primary-calendar-events/1257 "2026-10-16T11:42:13Z")
This is probably the same issue as: "Subscribe to Primary Calendar Only" is disabled but I only receive event.created for primary calendar I have “Subscribe to primary calendars only” turned OFF in my settings. Yet, I o… --- ## [Booking cancelled webhooks on events with notetakers](https://forums.nylas.com/t/booking-cancelled-webhooks-on-events-with-notetakers/1243)
**Author:** [@danielavelez](https://forums.nylas.com/u/danielavelez)\ **Replies:** 1\ **Last updated:** [September 15, 2026, 5:55pm UTC](https://forums.nylas.com/t/booking-cancelled-webhooks-on-events-with-notetakers/1243 "2026-09-15T17:55:53Z")
Hi Nylas team, It seems like booking.cancelled webhooks are never emitted for Scheduler bookings that have a Notetaker attached. Bookings without a notetaker deliver in under 1 second. For the affected bookings, the das… --- ## [More Context on Disallowing Ngrok for Development?](https://forums.nylas.com/t/more-context-on-disallowing-ngrok-for-development/1166)
**Author:** [@igillis](https://forums.nylas.com/u/igillis)\ **Replies:** 1\ **Last updated:** [May 8, 2026, 6:05pm UTC](https://forums.nylas.com/t/more-context-on-disallowing-ngrok-for-development/1166 "2026-05-08T18:05:55Z")
I find the decision to disallow Ngrok for development incredibly frustrating. It feels unaccommodating to developer workflows and is a very disappointing experience for a paying customer. Ngrok is the industry standard,… --- ## ["Subscribe to Primary Calendar Only" is disabled but I only receive event.created for primary calendar](https://forums.nylas.com/t/subscribe-to-primary-calendar-only-is-disabled-but-i-only-receive-event-created-for-primary-calendar/1121)
**Author:** [@zaczacariah](https://forums.nylas.com/u/zaczacariah)\ **Replies:** 1\ **Last updated:** [March 16, 2026, 11:11am UTC](https://forums.nylas.com/t/subscribe-to-primary-calendar-only-is-disabled-but-i-only-receive-event-created-for-primary-calendar/1121 "2026-03-16T11:11:08Z")
Subscribe to Primary Calendar Only is disabled. So you would expect that in my Webhook logs (in Nylas Dash) I would see event.created logs for all calendars in an account (i.e. all cals in my google calendar acc). At th… --- ## [No message.created webhook, but only message.updated](https://forums.nylas.com/t/no-message-created-webhook-but-only-message-updated/1120)
**Author:** [@Propbase](https://forums.nylas.com/u/Propbase)\ **Replies:** 1\ **Last updated:** [March 9, 2026, 12:23pm UTC](https://forums.nylas.com/t/no-message-created-webhook-but-only-message-updated/1120 "2026-03-09T12:23:50Z")
Hello, We use webhooks to get notified about new emails and then store them in our system so we don’t run into rate-limits when user wants to read his mails. Now since end of last week we received several reports from … --- ## [Unexpected Immediate message.opened Events for Gmail Recipients](https://forums.nylas.com/t/unexpected-immediate-message-opened-events-for-gmail-recipients/1105)
**Author:** [@rehan-sattar](https://forums.nylas.com/u/rehan-sattar)\ **Replies:** 3\ **Last updated:** [February 27, 2026, 11:56am UTC](https://forums.nylas.com/t/unexpected-immediate-message-opened-events-for-gmail-recipients/1105 "2026-02-27T11:56:46Z")
Hello Nylas Team, We are experiencing unexpected behavior with the message.opened webhook event when sending emails to Gmail recipients and would appreciate clarification. Observed Behavior: When sending emails with… --- ## [Unauthorized Nylas Request](https://forums.nylas.com/t/unauthorized-nylas-request/1083)
**Author:** [@Mesutas.Dev](https://forums.nylas.com/u/Mesutas.Dev)\ **Replies:** 3\ **Last updated:** [February 11, 2026, 7:31am UTC](https://forums.nylas.com/t/unauthorized-nylas-request/1083 "2026-02-11T07:31:51Z")
I set up Nylas webhooks endpoint in my NodeJS backend application. And I followed the documents to implement Nylas verification middleware. However 3 out of 20 webhook requests from Nylas are unauthorized, even though … --- ## [Outlook app fails to send or download attachments since Nylas integration](https://forums.nylas.com/t/outlook-app-fails-to-send-or-download-attachments-since-nylas-integration/1073)
**Author:** [@Lucienne](https://forums.nylas.com/u/Lucienne)\ **Replies:** 1\ **Last updated:** [January 28, 2026, 5:51pm UTC](https://forums.nylas.com/t/outlook-app-fails-to-send-or-download-attachments-since-nylas-integration/1073 "2026-01-28T17:51:55Z")
I have integrated Nylas to our app. Our product uses Nylas webhooks for every new email received and create a draft email. Both using Nylas nodejs SDK. Our customer using this email product says that ever since they star… --- ## [Apple/iCloud Calendar: reminders.use\_default is false but reminders.overrides is empty in event.created/event.updated webhook payload (iPhone alert set)](https://forums.nylas.com/t/apple-icloud-calendar-reminders-use-default-is-false-but-reminders-overrides-is-empty-in-event-created-event-updated-webhook-payload-iphone-alert-set/1071)
**Author:** [@mehdi](https://forums.nylas.com/u/mehdi)\ **Replies:** 1\ **Last updated:** [January 28, 2026, 5:49pm UTC](https://forums.nylas.com/t/apple-icloud-calendar-reminders-use-default-is-false-but-reminders-overrides-is-empty-in-event-created-event-updated-webhook-payload-iphone-alert-set/1071 "2026-01-28T17:49:44Z")
I’m working on Nylas v3 calendar webhooks (notifications). I’m seeing a consistent issue only with Apple Calendar (iCloud) events created/edited from iPhone Calendar. Important context (organizer vs attendee) Organize… --- ## [Received webhooks for all historical data/sync over the weekend](https://forums.nylas.com/t/received-webhooks-for-all-historical-data-sync-over-the-weekend/1070)
**Author:** [@leslie](https://forums.nylas.com/u/leslie)\ **Replies:** 1\ **Last updated:** [January 27, 2026, 12:38pm UTC](https://forums.nylas.com/t/received-webhooks-for-all-historical-data-sync-over-the-weekend/1070 "2026-01-27T12:38:57Z")
Over the weekend, we received a flood of historical webhook events that seems like a regression/unexpected behavior. According to the documentation, as of v3, we should no longer automatically sync all historical data u… --- ## [Webhook received with grant\_id that doesn't exist in my application](https://forums.nylas.com/t/webhook-received-with-grant-id-that-doesnt-exist-in-my-application/1056)
**Author:** [@Amitos](https://forums.nylas.com/u/Amitos)\ **Replies:** 1\ **Last updated:** [January 14, 2026, 2:13pm UTC](https://forums.nylas.com/t/webhook-received-with-grant-id-that-doesnt-exist-in-my-application/1056 "2026-01-14T14:13:45Z")
Hi, I received a webhook from Nylas containing a grant\_id that doesn’t exist when I query the API. The application\_id in the webhook is correct (it’s mine). I also don’t see this grant\_id in the grant screen in Nylas U… --- ## [Draft webhook call](https://forums.nylas.com/t/draft-webhook-call/1050)
**Author:** [@Propbase](https://forums.nylas.com/u/Propbase)\ **Replies:** 1\ **Last updated:** [January 9, 2026, 3:28pm UTC](https://forums.nylas.com/t/draft-webhook-call/1050 "2026-01-09T15:28:58Z")
Hello, is there a way to have some webhook when a draft is created/updated? Thanks in advance Marco Egger --- ## [I can't create webhook for remote service](https://forums.nylas.com/t/i-cant-create-webhook-for-remote-service/1049)
**Author:** [@johnvibar](https://forums.nylas.com/u/johnvibar)\ **Replies:** 5\ **Last updated:** [January 9, 2026, 3:00pm UTC](https://forums.nylas.com/t/i-cant-create-webhook-for-remote-service/1049 "2026-01-09T15:00:42Z")
Hi Nylas Team. As our webhook is not being called when tried on remote server but works well in local dev setup. We even tried replicating using request catcher but got an error from NYLAS dashboard. I already teste… --- ## [Getting multiple message.created trigged](https://forums.nylas.com/t/getting-multiple-message-created-trigged/1019)
**Author:** [@expeed](https://forums.nylas.com/u/expeed)\ **Replies:** 1\ **Last updated:** [December 15, 2025, 12:34pm UTC](https://forums.nylas.com/t/getting-multiple-message-created-trigged/1019 "2025-12-15T12:34:07Z")
I am getting multiple message.created triggers in the Nylas webhook. When I reply to an email, two webhook events are being fired. --- ## [Booking.created/rescheduled issue!](https://forums.nylas.com/t/booking-created-rescheduled-issue/1017)
**Author:** [@Oleksandr](https://forums.nylas.com/u/Oleksandr)\ **Replies:** 1\ **Last updated:** [December 15, 2025, 12:28pm UTC](https://forums.nylas.com/t/booking-created-rescheduled-issue/1017 "2025-12-15T12:28:13Z")
You have a problem with the webhook. If I book an event using Scheduler, I receive an event.booking event. After that: I immediately click the Reschedule button - but as a result, I don’t receive a booking.reschedule… --- ## [Recurring event webhooks for full calendar sync](https://forums.nylas.com/t/recurring-event-webhooks-for-full-calendar-sync/1011)
**Author:** [@sodiq](https://forums.nylas.com/u/sodiq)\ **Replies:** 3\ **Last updated:** [December 8, 2025, 2:06pm UTC](https://forums.nylas.com/t/recurring-event-webhooks-for-full-calendar-sync/1011 "2025-12-08T14:06:11Z")
I’m building a system where users sync their calendars. On the initial sync, I fetch and store all events in my database. I’m running into issues with recurring events. When a user creates a recurring event, I only rece… --- ## [Has anyone else discovered a few minutes delay for webhooks from time to time?](https://forums.nylas.com/t/has-anyone-else-discovered-a-few-minutes-delay-for-webhooks-from-time-to-time/992)
**Author:** [@busical](https://forums.nylas.com/u/busical)\ **Replies:** 0\ **Last updated:** [November 19, 2025, 1:41pm UTC](https://forums.nylas.com/t/has-anyone-else-discovered-a-few-minutes-delay-for-webhooks-from-time-to-time/992 "2025-11-19T13:41:18Z")
We discover an issue in firing the webhooks for new received emails from time to time in a Microsoft Outlook account. Has anyone else this issue discovered? It’s not every day. It’s sometimes only and it takes a few minu… --- ## [Webhook Trigger issue](https://forums.nylas.com/t/webhook-trigger-issue/981)
**Author:** [@DeveloperVB07](https://forums.nylas.com/u/DeveloperVB07)\ **Replies:** 2\ **Last updated:** [November 12, 2025, 11:50am UTC](https://forums.nylas.com/t/webhook-trigger-issue/981 "2025-11-12T11:50:23Z")
Hello friends, I am stuck at weird case in webhook. from Notification i changed the setting to allow the all calendar events (primary + other secondary) by unchecking the checkbox in notification. Now i am facing issu… --- ## [Webhooks are not being sent for a single organization](https://forums.nylas.com/t/webhooks-are-not-being-sent-for-a-single-organization/970)
**Author:** [@leslie](https://forums.nylas.com/u/leslie)\ **Replies:** 1\ **Last updated:** [November 4, 2025, 7:08pm UTC](https://forums.nylas.com/t/webhooks-are-not-being-sent-for-a-single-organization/970 "2025-11-04T19:08:41Z")
We have received 0 webhooks for 8 connected accounts since Oct 30. We are receiving webhooks as expected for the rest of our connected accounts. The grants are still valid (i.e. if we request to manually import emails, w… --- ## [Email Webhooks Suddenly Stopped Sending](https://forums.nylas.com/t/email-webhooks-suddenly-stopped-sending/798)
**Author:** [@raffi](https://forums.nylas.com/u/raffi)\ **Replies:** 5\ **Last updated:** [October 31, 2025, 6:53pm UTC](https://forums.nylas.com/t/email-webhooks-suddenly-stopped-sending/798 "2025-10-31T18:53:24Z")
Hi, We just finished setting up our app last week, and we’re testing the webhook notifications. At first, we’re seeing some message.opened event in the logs, but since 3 days ago, it has suddenly stopped. Can anyone hel… --- ## [I'm not receiving any thread.replied webhooks?](https://forums.nylas.com/t/im-not-receiving-any-thread-replied-webhooks/847)
**Author:** [@eric](https://forums.nylas.com/u/eric)\ **Replies:** 4\ **Last updated:** [October 31, 2025, 6:52pm UTC](https://forums.nylas.com/t/im-not-receiving-any-thread-replied-webhooks/847 "2025-10-31T18:52:15Z")
I’m in the process of building workflow state machine type infrastructure that revolves around sending “personalized” emails and one of the features required is that someone replying stops the automated workflow (drip ca… --- ## [Nylas not sending message.created webhook for older IMAP accounts](https://forums.nylas.com/t/nylas-not-sending-message-created-webhook-for-older-imap-accounts/908)
**Author:** [@adilnovus](https://forums.nylas.com/u/adilnovus)\ **Replies:** 13\ **Last updated:** [October 15, 2025, 4:48pm UTC](https://forums.nylas.com/t/nylas-not-sending-message-created-webhook-for-older-imap-accounts/908 "2025-10-15T16:48:38Z")
We’re running into an issue where Nylas isn’t sending "message.created" webhook event for certain IMAP accounts. Newly connected accounts work fine, but older ones are not. Has anyone else experienced this, and is there … --- ## [Difference in ical\_uid received in Nylas webhook](https://forums.nylas.com/t/difference-in-ical-uid-received-in-nylas-webhook/929)
**Author:** [@lsr2001](https://forums.nylas.com/u/lsr2001)\ **Replies:** 1\ **Last updated:** [October 2, 2025, 3:35am UTC](https://forums.nylas.com/t/difference-in-ical-uid-received-in-nylas-webhook/929 "2025-10-02T03:35:59Z")
I have subscribed to calendar events related webhook. Now the ical\_uid which I receive in webhook payload for Microsoft events are different to what I receive in Nylas events list API. This is happening in case of recurr… --- ## [Webhook triggers seems to have stopped working today](https://forums.nylas.com/t/webhook-triggers-seems-to-have-stopped-working-today/922)
**Author:** [@Miguel](https://forums.nylas.com/u/Miguel)\ **Replies:** 5\ **Last updated:** [September 18, 2025, 6:03pm UTC](https://forums.nylas.com/t/webhook-triggers-seems-to-have-stopped-working-today/922 "2025-09-18T18:03:51Z")
Hello, I’m Miguel, and I work on a project which uses Nylas webhooks for so long. Never had issues. I am building now a new feature, and testing the webhooks more frequently. Today I found out that when we update/delete… --- ## [Message.bounce\_detected is not working on test webhooks](https://forums.nylas.com/t/message-bounce-detected-is-not-working-on-test-webhooks/916)
**Author:** [@Harry](https://forums.nylas.com/u/Harry)\ **Replies:** 10\ **Last updated:** [September 17, 2025, 9:32am UTC](https://forums.nylas.com/t/message-bounce-detected-is-not-working-on-test-webhooks/916 "2025-09-17T09:32:15Z")
Hello Nylas Team, I’m currently testing webhooks in a development environment to expand our scopes to include gmail.readonly and gmail.modify. Since tracking replies and bounces is a critical feature, I need a clear und… --- ## ["Create Webhook" button is disabled when selecting message-related topics in Notifications](https://forums.nylas.com/t/create-webhook-button-is-disabled-when-selecting-message-related-topics-in-notifications/915)
**Author:** [@Harry](https://forums.nylas.com/u/Harry)\ **Replies:** 2\ **Last updated:** [September 15, 2025, 4:30pm UTC](https://forums.nylas.com/t/create-webhook-button-is-disabled-when-selecting-message-related-topics-in-notifications/915 "2025-09-15T16:30:17Z")
Hello Nylas Team, My name is Harry! I’m writing to you because I’m in the process of expanding our application’s scope from gmail.send to include gmail.readonly. The primary goal of this expansion is to track bounce and… --- ## [Notifications on emails with multiple recipients](https://forums.nylas.com/t/notifications-on-emails-with-multiple-recipients/777)
**Author:** [@Ontruck](https://forums.nylas.com/u/Ontruck)\ **Replies:** 1\ **Last updated:** [September 5, 2025, 10:12pm UTC](https://forums.nylas.com/t/notifications-on-emails-with-multiple-recipients/777 "2025-09-05T22:12:18Z")
We use Nylas to read our users’ mailboxes, automate some actions in our platform and show the email thread through one of our apps. We can focus on the email thread part to simplify things. Our use case is to cover emai… --- ## [Grouping BCC'd grants of the same email](https://forums.nylas.com/t/grouping-bccd-grants-of-the-same-email/803)
**Author:** [@Ontruck](https://forums.nylas.com/u/Ontruck)\ **Replies:** 1\ **Last updated:** [July 17, 2025, 3:46pm UTC](https://forums.nylas.com/t/grouping-bccd-grants-of-the-same-email/803 "2025-07-17T15:46:10Z")
Hi. We’re trying to figure out when users of our platform are recipients of the same email. The problem comes when one (or all) of them is bcc’d. Since we can’t identify the recipient by bcc because it’s empty, we turn… --- ## [No webhook notification through active grant](https://forums.nylas.com/t/no-webhook-notification-through-active-grant/763)
**Author:** [@Peter](https://forums.nylas.com/u/Peter)\ **Replies:** 3\ **Last updated:** [July 11, 2025, 6:32pm UTC](https://forums.nylas.com/t/no-webhook-notification-through-active-grant/763 "2025-07-11T18:32:50Z")
We’ve observed an unusual behavior with the notification webhook. We created an event with 2 participants. Both participants have connected calendars. But only one notification was received. The other grant seems to be ‘… --- ## [I am getting message.opened webhook updates even after grant has expired long ago](https://forums.nylas.com/t/i-am-getting-message-opened-webhook-updates-even-after-grant-has-expired-long-ago/697)
**Author:** [@daginegussu](https://forums.nylas.com/u/daginegussu)\ **Replies:** 7\ **Last updated:** [June 9, 2025, 2:50pm UTC](https://forums.nylas.com/t/i-am-getting-message-opened-webhook-updates-even-after-grant-has-expired-long-ago/697 "2025-06-09T14:50:58Z")
I am getting message.opened webhook updates even after grant has expired long ago. The grant expired 10 days ago but I am still getting message.opened webhook notifications which is causing an error in my end because th… [Next page](https://forums.nylas.com/tag/webhooks/4.md?match_all_tags=true&page=1&tags%5B%5D=webhooks)