# Top

**URL:** https://forums.nylas.com/top.md

[Latest](https://forums.nylas.com/latest.md) · [Categories](https://forums.nylas.com/categories.md) · [Tags](https://forums.nylas.com/tags.md)

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## [Help getting Yahoo Application Approved](https://forums.nylas.com/t/help-getting-yahoo-application-approved/966)

<div class="topic-metadata">

**Author:** [@davidpal](https://forums.nylas.com/u/davidpal)\
**Replies:** 9\
**Last updated:** [January 15, 2026, 5:56pm UTC](https://forums.nylas.com/t/help-getting-yahoo-application-approved/966 "2026-01-15T17:56:40Z")

</div>

Hi Nylas community! For some reason our application for Yahoo OAuth credentials keeps getting rejected. Does anyone have any tips or connections that can help? Thanks!

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## [Do I need a Microsoft Publisher Network for outlook to work?](https://forums.nylas.com/t/do-i-need-a-microsoft-publisher-network-for-outlook-to-work/1074)

<div class="topic-metadata">

**Author:** [@davidpal](https://forums.nylas.com/u/davidpal)\
**Replies:** 8\
**Last updated:** [January 29, 2026, 4:07pm UTC](https://forums.nylas.com/t/do-i-need-a-microsoft-publisher-network-for-outlook-to-work/1074 "2026-01-29T16:07:10Z")

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Our application was rejected from the Microsoft Publisher Network, does that mean we’re not going to be able to OAuth into Outlook?

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## [Batch email sending triggers 429](https://forums.nylas.com/t/batch-email-sending-triggers-429/1053)

<div class="topic-metadata">

**Author:** [@wang](https://forums.nylas.com/u/wang)\
**Replies:** 6\
**Last updated:** [January 13, 2026, 1:39pm UTC](https://forums.nylas.com/t/batch-email-sending-triggers-429/1053 "2026-01-13T13:39:50Z")

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Hi Nylas Team, We are a paying customer and have recently seen a significant increase in our usage. As a result, we are frequently encountering 429 errors, especially for our connected Google accounts. I’ve read the r…

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## [Saving draft emails into drafts folder](https://forums.nylas.com/t/saving-draft-emails-into-drafts-folder/983)

<div class="topic-metadata">

**Author:** [@botmakers](https://forums.nylas.com/u/botmakers)\
**Replies:** 3\
**Last updated:** [December 8, 2025, 12:14pm UTC](https://forums.nylas.com/t/saving-draft-emails-into-drafts-folder/983 "2025-12-08T12:14:52Z")

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For some reason I cannot get drafts to save to draft folder without getting to 500 error from nylas. Research says it is an SDK bug with Nylas. Need help!

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## [Annual Contracts](https://forums.nylas.com/t/annual-contracts/1045)

<div class="topic-metadata">

**Author:** [@financialize](https://forums.nylas.com/u/financialize)\
**Replies:** 3\
**Last updated:** [April 21, 2026, 7:34pm UTC](https://forums.nylas.com/t/annual-contracts/1045 "2026-04-21T19:34:33Z")

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Why would a company that wants annual contracts make it so hard to upgrade?! My Dev team is ready to move our application to production, but then realized you require an annual contract to remove branding. We have fill…

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## [V3 API Microsoft JSON Error Outage](https://forums.nylas.com/t/v3-api-microsoft-json-error-outage/1046)

<div class="topic-metadata">

**Author:** [@nraylu](https://forums.nylas.com/u/nraylu)\
**Replies:** 5\
**Last updated:** [January 12, 2026, 6:35pm UTC](https://forums.nylas.com/t/v3-api-microsoft-json-error-outage/1046 "2026-01-12T18:35:34Z")

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Hello, Our production service has been affected by the current outage to Microsoft accounts which has now been ongoing since December 30th 2025 with no updates. This is very frustrating. The title of the outage says “S…

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## [How to resolve timeout errors for EU users on the US server](https://forums.nylas.com/t/how-to-resolve-timeout-errors-for-eu-users-on-the-us-server/1223)

<div class="topic-metadata">

**Author:** [@lsr2001](https://forums.nylas.com/u/lsr2001)\
**Replies:** 1\
**Last updated:** [July 23, 2026, 1:05pm UTC](https://forums.nylas.com/t/how-to-resolve-timeout-errors-for-eu-users-on-the-us-server/1223 "2026-07-23T13:05:54Z")

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Hi Nylas Support Team, We are experiencing an issue with one of our users and would appreciate your guidance. The user is located in the Europe region but is connecting their calendar through the Nylas US server. Due t…

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## [Understanding \`notify\_participants\` in the Calendar and Events API](https://forums.nylas.com/t/understanding-notify-participants-in-the-calendar-and-events-api/985)

<div class="topic-metadata">

**Author:** [@julianna-boompop](https://forums.nylas.com/u/julianna-boompop)\
**Replies:** 5\
**Last updated:** [November 18, 2025, 6:55pm UTC](https://forums.nylas.com/t/understanding-notify-participants-in-the-calendar-and-events-api/985 "2025-11-18T18:55:41Z")

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I was digging into the notify\_participants flag in the Events API, because I have an app that has already been set up to support Google Calendar, and I was working to also support Outlook Calendar… but I think I don’t u…

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## [Nylas is not maintaining my inline image reference in multipart form data with other attachments \> 3mb](https://forums.nylas.com/t/nylas-is-not-maintaining-my-inline-image-reference-in-multipart-form-data-with-other-attachments-3mb/991)

<div class="topic-metadata">

**Author:** [@ahsannaqvii](https://forums.nylas.com/u/ahsannaqvii)\
**Replies:** 8\
**Last updated:** [November 20, 2025, 6:34am UTC](https://forums.nylas.com/t/nylas-is-not-maintaining-my-inline-image-reference-in-multipart-form-data-with-other-attachments-3mb/991 "2025-11-20T06:34:27Z")

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I was previously using the nylas v3 api to send inline images + attachments of size less than 3mb. However, now the usecase has changed, and we need to include attachments of file size \>3mb and \<=25mb. My inline images…

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## [Displaying Threads as Trees](https://forums.nylas.com/t/displaying-threads-as-trees/1181)

<div class="topic-metadata">

**Author:** [@igillis](https://forums.nylas.com/u/igillis)\
**Replies:** 4\
**Last updated:** [May 22, 2026, 7:56pm UTC](https://forums.nylas.com/t/displaying-threads-as-trees/1181 "2026-05-22T19:56:28Z")

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The docs call out, in a couple places, that email threads are trees, not lists. Using the Threads API | Docs Using the Threads API | Docs This makes sense. However, I can’t find any fields in the messages or threads A…

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## [Recurring event webhooks for full calendar sync](https://forums.nylas.com/t/recurring-event-webhooks-for-full-calendar-sync/1011)

<div class="topic-metadata">

**Author:** [@sodiq](https://forums.nylas.com/u/sodiq)\
**Replies:** 3\
**Last updated:** [December 8, 2025, 2:06pm UTC](https://forums.nylas.com/t/recurring-event-webhooks-for-full-calendar-sync/1011 "2025-12-08T14:06:11Z")

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I’m building a system where users sync their calendars. On the initial sync, I fetch and store all events in my database. I’m running into issues with recurring events. When a user creates a recurring event, I only rece…

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## [Nylas Microsoft Provider, 45001 error code](https://forums.nylas.com/t/nylas-microsoft-provider-45001-error-code/986)

<div class="topic-metadata">

**Author:** [@Oleksandr](https://forums.nylas.com/u/Oleksandr)\
**Replies:** 5\
**Last updated:** [November 17, 2025, 2:43pm UTC](https://forums.nylas.com/t/nylas-microsoft-provider-45001-error-code/986 "2025-11-17T14:43:50Z")

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Hello. An issue has occurred when connecting using Microsoft Provider. Error - 45001 - Provider refused to return refresh\_token using code. URL after redirect to our website: https://WEBSITE?error=provider\_code\_reque…

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## [I can't create webhook for remote service](https://forums.nylas.com/t/i-cant-create-webhook-for-remote-service/1049)

<div class="topic-metadata">

**Author:** [@johnvibar](https://forums.nylas.com/u/johnvibar)\
**Replies:** 5\
**Last updated:** [January 9, 2026, 3:00pm UTC](https://forums.nylas.com/t/i-cant-create-webhook-for-remote-service/1049 "2026-01-09T15:00:42Z")

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Hi Nylas Team. As our webhook is not being called when tried on remote server but works well in local dev setup. We even tried replicating using request catcher but got an error from NYLAS dashboard. I already teste…

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## [Google validation issues](https://forums.nylas.com/t/google-validation-issues/1023)

<div class="topic-metadata">

**Author:** [@aleksey](https://forums.nylas.com/u/aleksey)\
**Replies:** 3\
**Last updated:** [December 17, 2025, 1:27pm UTC](https://forums.nylas.com/t/google-validation-issues/1023 "2025-12-17T13:27:41Z")

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Hello, I am currently passing Google verification for my app, and i am trying to understand what is going wrong currently. From google mail: “The scopes listed on your OAuth consent screen are different from the scopes …

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## [Free/Busy Time Slots](https://forums.nylas.com/t/free-busy-time-slots/1113)

<div class="topic-metadata">

**Author:** [@henry](https://forums.nylas.com/u/henry)\
**Replies:** 2\
**Last updated:** [February 26, 2026, 8:46pm UTC](https://forums.nylas.com/t/free-busy-time-slots/1113 "2026-02-26T20:46:22Z")

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Looking at the Python SDK, specifically with the TimeSlots.status, the value is ‘typically “busy”’. What are the other possible values? Does the free/busy support also fetching events/time slots that are set as “Free”?…

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## [Profile photo for Note Taker?](https://forums.nylas.com/t/profile-photo-for-note-taker/1079)

<div class="topic-metadata">

**Author:** [@dbo](https://forums.nylas.com/u/dbo)\
**Replies:** 3\
**Last updated:** [September 21, 2026, 5:33pm UTC](https://forums.nylas.com/t/profile-photo-for-note-taker/1079 "2026-09-21T17:33:11Z")

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Does Nylas support providing a branded profile photo / image when using the bot notetaker? Based on the API I suspect no but it’s a common feature so wanted to ask.

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## [Unable to delete Microsoft Outlook Events. They just get marked with prefix "Canceled event:"](https://forums.nylas.com/t/unable-to-delete-microsoft-outlook-events-they-just-get-marked-with-prefix-canceled-event/1055)

<div class="topic-metadata">

**Author:** [@magiclin](https://forums.nylas.com/u/magiclin)\
**Replies:** 5\
**Last updated:** [January 14, 2026, 8:18pm UTC](https://forums.nylas.com/t/unable-to-delete-microsoft-outlook-events-they-just-get-marked-with-prefix-canceled-event/1055 "2026-01-14T20:18:44Z")

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I am working on a cross calendar domain service where hosts can invite guests to their event. This particular case involves a Google host inviting a Microsoft guest, and then the Google host cancels the event. For the G…

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## [IMAP connection showing from\_=\[{'email': 'MISSING\_MAILBOX@MISSING\_DOMAIN'}\] when sending emails](https://forums.nylas.com/t/imap-connection-showing-from-email-missing-mailbox-missing-domain-when-sending-emails/1131)

<div class="topic-metadata">

**Author:** [@0aprl1](https://forums.nylas.com/u/0aprl1)\
**Replies:** 4\
**Last updated:** [April 7, 2026, 10:25am UTC](https://forums.nylas.com/t/imap-connection-showing-from-email-missing-mailbox-missing-domain-when-sending-emails/1131 "2026-04-07T10:25:38Z")

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Hello, I am having troubles sending emails via IMAP connection. In particular going through the IMAP flow on Nylas-hosted UI, I manually set IMAP and SMPT, it confirms connection but then when sending an email it only la…

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## [Name is not coming while sending email via Python SDK](https://forums.nylas.com/t/name-is-not-coming-while-sending-email-via-python-sdk/1003)

<div class="topic-metadata">

**Author:** [@tarunms7](https://forums.nylas.com/u/tarunms7)\
**Replies:** 4\
**Last updated:** [February 24, 2026, 6:21pm UTC](https://forums.nylas.com/t/name-is-not-coming-while-sending-email-via-python-sdk/1003 "2026-02-24T18:21:36Z")

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We have been using Nylas SDK in python to send emails, but recently we are facing an issue where even though the name of the contact is properly set on the Google Admin Page, the name is still not coming on the email hea…

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## [Event - Send RSVP endpoint issues 2 emails](https://forums.nylas.com/t/event-send-rsvp-endpoint-issues-2-emails/1008)

<div class="topic-metadata">

**Author:** [@Propbase](https://forums.nylas.com/u/Propbase)\
**Replies:** 3\
**Last updated:** [December 5, 2025, 2:48pm UTC](https://forums.nylas.com/t/event-send-rsvp-endpoint-issues-2-emails/1008 "2025-12-05T14:48:11Z")

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Hello, when sending a reply for an event invitation it always sends 2 emails to the event organizer. It does not matter if the event organizer is sending the event from a gmail or outlook account. When viewing the two …

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## [Need Help Connecting Gmail — Getting “scope\_not\_allowed” with Nylas Google Connector (Production Mode)](https://forums.nylas.com/t/need-help-connecting-gmail-getting-scope-not-allowed-with-nylas-google-connector-production-mode/969)

<div class="topic-metadata">

**Author:** [@Exactspend](https://forums.nylas.com/u/Exactspend)\
**Replies:** 4\
**Last updated:** [November 6, 2025, 8:36pm UTC](https://forums.nylas.com/t/need-help-connecting-gmail-getting-scope-not-allowed-with-nylas-google-connector-production-mode/969 "2025-11-06T20:36:35Z")

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I have chatgpt walking me though the process of setting up NYLAS its telling me I doint need my own google oauth app credentials and to use NYLAS hosted authentication which is what I want to use and thats why I bought n…

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## [Practical limits and best practices for number of scheduler configurations](https://forums.nylas.com/t/practical-limits-and-best-practices-for-number-of-scheduler-configurations/1026)

<div class="topic-metadata">

**Author:** [@roman](https://forums.nylas.com/u/roman)\
**Replies:** 4\
**Last updated:** [December 30, 2025, 9:56am UTC](https://forums.nylas.com/t/practical-limits-and-best-practices-for-number-of-scheduler-configurations/1026 "2025-12-30T09:56:41Z")

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Hi everyone, We are building a custom scheduling solution and are planning to use the Nylas Scheduler. In front of the scheduler, we have a custom routing engine that determines a subset of contacts (e.g. sales reps) t…

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## [Unexpected Immediate message.opened Events for Gmail Recipients](https://forums.nylas.com/t/unexpected-immediate-message-opened-events-for-gmail-recipients/1105)

<div class="topic-metadata">

**Author:** [@rehan-sattar](https://forums.nylas.com/u/rehan-sattar)\
**Replies:** 3\
**Last updated:** [February 27, 2026, 11:56am UTC](https://forums.nylas.com/t/unexpected-immediate-message-opened-events-for-gmail-recipients/1105 "2026-02-27T11:56:46Z")

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Hello Nylas Team, We are experiencing unexpected behavior with the message.opened webhook event when sending emails to Gmail recipients and would appreciate clarification. Observed Behavior: When sending emails with…

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## [Conferencing "Microsoft Teams" provider issue](https://forums.nylas.com/t/conferencing-microsoft-teams-provider-issue/968)

<div class="topic-metadata">

**Author:** [@Oleksandr](https://forums.nylas.com/u/Oleksandr)\
**Replies:** 3\
**Last updated:** [November 4, 2025, 4:39pm UTC](https://forums.nylas.com/t/conferencing-microsoft-teams-provider-issue/968 "2025-11-04T16:39:09Z")

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I connected though Microsoft Teams and created a configuration in which i connected “Microsoft Teams” provider. This is the part from the configuration: "conferencing": { "provider": "Microsoft Teams", …

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## [Why is Mail.ReadWrite required for sending emails via Microsoft Graph API?](https://forums.nylas.com/t/why-is-mail-readwrite-required-for-sending-emails-via-microsoft-graph-api/1058)

<div class="topic-metadata">

**Author:** [@dishant](https://forums.nylas.com/u/dishant)\
**Replies:** 3\
**Last updated:** [July 23, 2026, 12:54pm UTC](https://forums.nylas.com/t/why-is-mail-readwrite-required-for-sending-emails-via-microsoft-graph-api/1058 "2026-07-23T12:54:25Z")

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Hi Nylas Team, I recently set up Microsoft email integration using the Nylas v3 API for sending emails only (no reading/syncing). Following the documentation, I configured my Azure AD app with the Mail.Send delegated pe…

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## [Why does Nylas require full Google Calendar scope when using primary keyword?](https://forums.nylas.com/t/why-does-nylas-require-full-google-calendar-scope-when-using-primary-keyword/1012)

<div class="topic-metadata">

**Author:** [@Faizan](https://forums.nylas.com/u/Faizan)\
**Replies:** 3\
**Last updated:** [December 8, 2025, 1:57pm UTC](https://forums.nylas.com/t/why-does-nylas-require-full-google-calendar-scope-when-using-primary-keyword/1012 "2025-12-08T13:57:52Z")

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Hi team, We are trying to fetch Google Calendar events through Nylas using the primary keyword as described in the docs (https://developer.nylas.com/docs/dev-guide/scopes/). Google allows accessing events from the prim…

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## [Updating a grant with fewer scopes (remove access to shared mailboxes)](https://forums.nylas.com/t/updating-a-grant-with-fewer-scopes-remove-access-to-shared-mailboxes/1209)

<div class="topic-metadata">

**Author:** [@ChrisIkiru](https://forums.nylas.com/u/ChrisIkiru)\
**Replies:** 3\
**Last updated:** [July 6, 2026, 10:31am UTC](https://forums.nylas.com/t/updating-a-grant-with-fewer-scopes-remove-access-to-shared-mailboxes/1209 "2026-07-06T10:31:00Z")

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I’m using the API calling PATCH grant/ with fewer scopes (specifically removing MS Mail.Read.Shared) in the body than the grant already has. I’m receiving a 200 response and the returned grant object has all of the origi…

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## [Webhook Trigger issue](https://forums.nylas.com/t/webhook-trigger-issue/981)

<div class="topic-metadata">

**Author:** [@DeveloperVB07](https://forums.nylas.com/u/DeveloperVB07)\
**Replies:** 2\
**Last updated:** [November 12, 2025, 11:50am UTC](https://forums.nylas.com/t/webhook-trigger-issue/981 "2025-11-12T11:50:23Z")

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Hello friends, I am stuck at weird case in webhook. from Notification i changed the setting to allow the all calendar events (primary + other secondary) by unchecking the checkbox in notification. Now i am facing issu…

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## [Deleting Outlook events sends a lot of emails](https://forums.nylas.com/t/deleting-outlook-events-sends-a-lot-of-emails/1086)

<div class="topic-metadata">

**Author:** [@julianna-boompop](https://forums.nylas.com/u/julianna-boompop)\
**Replies:** 3\
**Last updated:** [April 21, 2026, 1:10pm UTC](https://forums.nylas.com/t/deleting-outlook-events-sends-a-lot-of-emails/1086 "2026-04-21T13:10:49Z")

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This may just be a case where I’m unfamiliar with the way Outlook works, but is there a way to delete an Outlook event without sending a bunch of cancellation emails? Does the Microsoft/Outlook Delete Event API have send…

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## [Can't upgrade plan - Cannot add plan to cancelled account](https://forums.nylas.com/t/cant-upgrade-plan-cannot-add-plan-to-cancelled-account/965)

<div class="topic-metadata">

**Author:** [@ytm2014](https://forums.nylas.com/u/ytm2014)\
**Replies:** 3\
**Last updated:** [November 11, 2025, 12:33pm UTC](https://forums.nylas.com/t/cant-upgrade-plan-cannot-add-plan-to-cancelled-account/965 "2025-11-11T12:33:59Z")

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We cancelled our paid plan like a year ago due to the cost getting too high. Now we’d like to reactivate since the pricing is friendlier. However, we get the below error when we tried to sign up for a paid plan. “Canno…

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## [Can there be multiple Grant Ids for same email?](https://forums.nylas.com/t/can-there-be-multiple-grant-ids-for-same-email/1064)

<div class="topic-metadata">

**Author:** [@Faizan](https://forums.nylas.com/u/Faizan)\
**Replies:** 2\
**Last updated:** [January 22, 2026, 7:15am UTC](https://forums.nylas.com/t/can-there-be-multiple-grant-ids-for-same-email/1064 "2026-01-22T07:15:29Z")

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On our platform, there is an option that different users can connect same email (gmail/outlook) for calendar and email events. So in this case will Nylas create a single grant id against the email or will there be multi…

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## [Unauthorized Nylas Request](https://forums.nylas.com/t/unauthorized-nylas-request/1083)

<div class="topic-metadata">

**Author:** [@Mesutas.Dev](https://forums.nylas.com/u/Mesutas.Dev)\
**Replies:** 3\
**Last updated:** [February 11, 2026, 7:31am UTC](https://forums.nylas.com/t/unauthorized-nylas-request/1083 "2026-02-11T07:31:51Z")

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I set up Nylas webhooks endpoint in my NodeJS backend application. And I followed the documents to implement Nylas verification middleware. However 3 out of 20 webhook requests from Nylas are unauthorized, even though …

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## [Handling of pending and cancelled calendar events for attendees (Outlook behavior)](https://forums.nylas.com/t/handling-of-pending-and-cancelled-calendar-events-for-attendees-outlook-behavior/1048)

<div class="topic-metadata">

**Author:** [@Aidapropbase](https://forums.nylas.com/u/Aidapropbase)\
**Replies:** 2\
**Last updated:** [January 8, 2026, 9:24am UTC](https://forums.nylas.com/t/handling-of-pending-and-cancelled-calendar-events-for-attendees-outlook-behavior/1048 "2026-01-08T09:24:01Z")

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Hello, I have 2 questions regarding how Nylas handles attendee states and cancelled calendar events, especially compared to Outlook behavior. Scenario 1 – Event created, attendee has not responded Organizer creates a…

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## [Nylas Attachments](https://forums.nylas.com/t/nylas-attachments/1240)

<div class="topic-metadata">

**Author:** [@Journeyman](https://forums.nylas.com/u/Journeyman)\
**Replies:** 1\
**Last updated:** [August 31, 2026, 11:36am UTC](https://forums.nylas.com/t/nylas-attachments/1240 "2026-08-31T11:36:39Z")

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Custom IMAP attachment downloads consistently fail with 504 provider\_error Hello, We are developing an event/workflow-management application that uses the Nylas EU API. We are currently using the free Developer Sandbox…

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## [IMAP Emails API don't return "inbox" folder](https://forums.nylas.com/t/imap-emails-api-dont-return-inbox-folder/997)

<div class="topic-metadata">

**Author:** [@Yvan](https://forums.nylas.com/u/Yvan)\
**Replies:** 1\
**Last updated:** [November 25, 2025, 12:41pm UTC](https://forums.nylas.com/t/imap-emails-api-dont-return-inbox-folder/997 "2025-11-25T12:41:58Z")

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Hello everyone, I’m having trouble retrieving emails via the Nylas API. Everything works fine with Google and Microsoft, but when people connect their Paris Bar Association email accounts(email@avocat.fr), folders such …

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## [Build with HTML - Cancel Book Form Component](https://forums.nylas.com/t/build-with-html-cancel-book-form-component/1155)

<div class="topic-metadata">

**Author:** [@Fabricio](https://forums.nylas.com/u/Fabricio)\
**Replies:** 2\
**Last updated:** [April 26, 2026, 3:40pm UTC](https://forums.nylas.com/t/build-with-html-cancel-book-form-component/1155 "2026-04-26T15:40:54Z")

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Hello, We are implementing the cancel booking page and would like to use the cancel-booking-form component (https://developer.nylas.com/docs/reference/ui/cancel-booking-form/). We were able to render the element succes…

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## [Best practices for syncing task state with email + calendar automation using Nylas APIs](https://forums.nylas.com/t/best-practices-for-syncing-task-state-with-email-calendar-automation-using-nylas-apis/1144)

<div class="topic-metadata">

**Author:** [@alishawinson](https://forums.nylas.com/u/alishawinson)\
**Replies:** 2\
**Last updated:** [April 14, 2026, 7:25am UTC](https://forums.nylas.com/t/best-practices-for-syncing-task-state-with-email-calendar-automation-using-nylas-apis/1144 "2026-04-14T07:25:54Z")

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I’m currently evaluating Nylas for a lightweight automationmacbook editor workflow and wanted to check if this is a reasonable approach. The idea is to use Nylas as an orchestration layer for internal events coming from…

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## [Nylas Inbound Emails](https://forums.nylas.com/t/nylas-inbound-emails/1143)

<div class="topic-metadata">

**Author:** [@chrissclearglass](https://forums.nylas.com/u/chrissclearglass)\
**Replies:** 1\
**Last updated:** [April 13, 2026, 12:32pm UTC](https://forums.nylas.com/t/nylas-inbound-emails/1143 "2026-04-13T12:32:31Z")

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Hey, we have Full Platform plan of Nylas. We are trying to integrate Nylas into our Laravel backend. Setup 3 environments Production, Staging and Development. We wanted to use the sandbox nylas inbound email for dev, si…

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## [Multiple applications on a paid account?](https://forums.nylas.com/t/multiple-applications-on-a-paid-account/1065)

<div class="topic-metadata">

**Author:** [@chris-runriviera](https://forums.nylas.com/u/chris-runriviera)\
**Replies:** 1\
**Last updated:** [January 26, 2026, 12:31pm UTC](https://forums.nylas.com/t/multiple-applications-on-a-paid-account/1065 "2026-01-26T12:31:32Z")

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I just upgraded to a Full Platform paid plan. When I try to create a new App for production, Nylas Dashboard complains about “Maximum number of Applications reached for Organization”. Is that expected? Should I be using …

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## [Google verification with Nylas](https://forums.nylas.com/t/google-verification-with-nylas/1038)

<div class="topic-metadata">

**Author:** [@jose.ruiz](https://forums.nylas.com/u/jose.ruiz)\
**Replies:** 1\
**Last updated:** [December 18, 2025, 6:08pm UTC](https://forums.nylas.com/t/google-verification-with-nylas/1038 "2025-12-18T18:08:06Z")

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During the Google verification process, it tells us that the OAuth consent doesn’t match our app name. This is because our app is called app, but the OAuth signature shows Nylas. What steps should we take to complete the…

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## [Nylas Node.js SDK issue where sending email attachments larger than 3 MB fails in v7.13.3 but works after upgrading to v8.0.2, raising concerns about potential breaking changes](https://forums.nylas.com/t/nylas-node-js-sdk-issue-where-sending-email-attachments-larger-than-3-mb-fails-in-v7-13-3-but-works-after-upgrading-to-v8-0-2-raising-concerns-about-potential-breaking-changes/1111)

<div class="topic-metadata">

**Author:** [@muneeb](https://forums.nylas.com/u/muneeb)\
**Replies:** 2\
**Last updated:** [May 2, 2026, 5:31am UTC](https://forums.nylas.com/t/nylas-node-js-sdk-issue-where-sending-email-attachments-larger-than-3-mb-fails-in-v7-13-3-but-works-after-upgrading-to-v8-0-2-raising-concerns-about-potential-breaking-changes/1111 "2026-05-02T05:31:44Z")

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I’m using Node.js 24.12.0, and attachments were previously working fine for me with the Nylas SDK v7.13.3. However, I’ve suddenly started getting the following error when sending messages with attachments: request must …

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## [Scheduler participants without grants](https://forums.nylas.com/t/scheduler-participants-without-grants/1218)

<div class="topic-metadata">

**Author:** [@joshuaAP](https://forums.nylas.com/u/joshuaAP)\
**Replies:** 1\
**Last updated:** [July 16, 2026, 7:14pm UTC](https://forums.nylas.com/t/scheduler-participants-without-grants/1218 "2026-07-16T19:14:49Z")

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In the API documentation (Create Configuration - Configurations - API Reference | Docs) it states that all participants’ email addresses must be associated with a valid Nylas grant. However, with the scheduler editor, I…

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## [404 error "No Grant found for this Grant ID" for a grant that seems valid](https://forums.nylas.com/t/404-error-no-grant-found-for-this-grant-id-for-a-grant-that-seems-valid/1125)

<div class="topic-metadata">

**Author:** [@eldoud](https://forums.nylas.com/u/eldoud)\
**Replies:** 1\
**Last updated:** [March 31, 2026, 3:14pm UTC](https://forums.nylas.com/t/404-error-no-grant-found-for-this-grant-id-for-a-grant-that-seems-valid/1125 "2026-03-31T15:14:08Z")

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Hi Nylas community, We’ve been experiencing a recurring issue for about a month now where one of our users gets a 404 “No Grant found for this Grant ID” error when attempting to send emails via the Nylas API. What make…

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## [Folders Retrieval](https://forums.nylas.com/t/folders-retrieval/1047)

<div class="topic-metadata">

**Author:** [@Yvan](https://forums.nylas.com/u/Yvan)\
**Replies:** 1\
**Last updated:** [January 6, 2026, 1:42pm UTC](https://forums.nylas.com/t/folders-retrieval/1047 "2026-01-06T13:42:51Z")

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Hello nylas, I have an issue with the retrieval of all folders (endpoint: GET “grants/\<NYLAS\_GRANT\_ID\>/folders”). I would like customers to be able to define which folders they want to see at the top of the list, becau…

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## [Need help with Azure Publisher Verification](https://forums.nylas.com/t/need-help-with-azure-publisher-verification/976)

<div class="topic-metadata">

**Author:** [@Ryan](https://forums.nylas.com/u/Ryan)\
**Replies:** 2\
**Last updated:** [November 10, 2025, 3:45pm UTC](https://forums.nylas.com/t/need-help-with-azure-publisher-verification/976 "2025-11-10T15:45:02Z")

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Hi there, I’m following the Nylas documentation for the Publisher Verification Process (create Azure auth app → join Microsoft AI Cloud Partner Program → configure publisher domain → mark app as verified). I’m stuck be…

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## [Google Meet showing Nylas Notetaker as “Potential Risk” / denied access](https://forums.nylas.com/t/google-meet-showing-nylas-notetaker-as-potential-risk-denied-access/1165)

<div class="topic-metadata">

**Author:** [@nick](https://forums.nylas.com/u/nick)\
**Replies:** 1\
**Last updated:** [May 8, 2026, 4:59pm UTC](https://forums.nylas.com/t/google-meet-showing-nylas-notetaker-as-potential-risk-denied-access/1165 "2026-05-08T16:59:43Z")

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When using the Nylas Notetaker with Google Meet, it is being shown to participants as a “Potential Risk” and appears as “denied access” until admitted. Is there any way to prevent this or improve how the Notetaker appea…

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## [Nylas Only returning 18 events with no next cursor](https://forums.nylas.com/t/nylas-only-returning-18-events-with-no-next-cursor/1009)

<div class="topic-metadata">

**Author:** [@sodiq](https://forums.nylas.com/u/sodiq)\
**Replies:** 1\
**Last updated:** [December 8, 2025, 12:08pm UTC](https://forums.nylas.com/t/nylas-only-returning-18-events-with-no-next-cursor/1009 "2025-12-08T12:08:27Z")

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Hi everyone, I’m using the Nylas API to fetch events but i am only getting 18 items returned with no next cursor so I’m unable to paginate further.. I want to be able to fetch all the events connected to the calendar. …

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## [Booking.created webhook missing participant name](https://forums.nylas.com/t/booking-created-webhook-missing-participant-name/1020)

<div class="topic-metadata">

**Author:** [@jon.olson](https://forums.nylas.com/u/jon.olson)\
**Replies:** 1\
**Last updated:** [December 16, 2025, 12:08pm UTC](https://forums.nylas.com/t/booking-created-webhook-missing-participant-name/1020 "2025-12-16T12:08:41Z")

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I found a bug in Nylas. I created a configuration with a participant and the GET API returns my correct name and email (in the data.participants list): https://api.us.nylas.com/v3/grants/\<NYLAS\_GRANT\_ID\>/scheduling/conf…

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## [Webhooks are not being sent for a single organization](https://forums.nylas.com/t/webhooks-are-not-being-sent-for-a-single-organization/970)

<div class="topic-metadata">

**Author:** [@leslie](https://forums.nylas.com/u/leslie)\
**Replies:** 1\
**Last updated:** [November 4, 2025, 7:08pm UTC](https://forums.nylas.com/t/webhooks-are-not-being-sent-for-a-single-organization/970 "2025-11-04T19:08:41Z")

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We have received 0 webhooks for 8 connected accounts since Oct 30. We are receiving webhooks as expected for the rest of our connected accounts. The grants are still valid (i.e. if we request to manually import emails, w…

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## [Email json with \\n does not produce a newline in yahoo or gmail](https://forums.nylas.com/t/email-json-with-n-does-not-produce-a-newline-in-yahoo-or-gmail/1040)

<div class="topic-metadata">

**Author:** [@stormy](https://forums.nylas.com/u/stormy)\
**Replies:** 4\
**Last updated:** [December 30, 2025, 3:18pm UTC](https://forums.nylas.com/t/email-json-with-n-does-not-produce-a-newline-in-yahoo-or-gmail/1040 "2025-12-30T15:18:42Z")

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New just trying curl POST request like: "subject": "Test email", "body": "Act: disco \\ntest\\ntest", "to": \[{ "name": "Stormy", "email": "\<omitted\>" }\]' it is sent OK, but, no new lines in both g…

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