Could not verify access credential

First time user of this platform; I setup a sandbox app, generated an API key, added a grant successfully and then called, using postman, or any other API, it keeps throwing this error. Any ideas?

“success”: false,
“error”: {
“type”: “invalid_request_error”,
“message”: “Could not verify access credential.”

I made sure the IDs all correct, the regions are the same.

Any help would be greatly appreciated.

Hello @div-nicestai,

Make sure you’re using the right API Key, which is 71 characters long and start with nyk_

I would recommend you to delete your current key and create a new one. Save the API Key because there’s no way to retrieve it other than creating a new key…

Let me know if that helps :slight_smile:


Exactly what it was, thank you.


Glad to hear and happy to help :smiley: