Daily Email Limit Exceeded on Nylas Test Sandbox Account

Question and Answers
1

Hi,

I am using a test sandbox account and sending emails through Nylas v3. I’ve successfully sent 6 to 10 emails so far, but now I’m encountering a “daily limit” error when trying to send more emails. Is this limit set by Nylas for the test sandbox account? If so, what is the daily email sending limit for a test sandbox account?

{“request_id”:“3cf80d64-c54e-41e0-a3cd-3cd3aeeb1ada”,“error”:{“type”:“provider_error”,“message”:“provider returned error”,“provider_error”:{“error”:{“code”:429,“message”:“Cannot send mail. Daily Message/Recipient limit exceeded. Follow the instructions in your Inbox to verify your account., WASCL UserAction verdict is not None. Actual verdict is RefuseQuota, ShowTierUpgrade.”}}}}

2

Hello @Emmad_Altaf This is strange, this our Rate Limits Page Let me ask and will come back to you…

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3

@Emmad_Altaf According to the platform team, as this is a provider error…you need to contact your email provider admin…this is not on Nylas side :frowning:

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