Hello Nylas team,
Our team is seeing failures for one specific Microsoft grant. All requests return 504 with the following error message:
Email/Calendar/Contact provider cannot process this request. It can be a limitation of the provider or a temporary issue. Please try again later. If the issue persists, please contact support.
Other grants in the same app work normally, so the issue seems isolated to this grant.
Request ID: 4032944435-52440b08-4ccd-4ac5-b32b-075356f9e8b4
Could you please check the grant status or any provider/sync issues? Happy to share more details if needed.
Thanks!