Failed to link V2 and V3 applications

Question and Answers
1

Hello everyone,

I’ve started the process of migrating V2 accounts to V3. However, when I try to link the staging apps, I receive the following message:

{
    "request_id": "20663d0c-b5ac-4de3-add4-266d49ef28a2",
    "error": {
        "type": "v3_migration.link_apps_failed",
        "message": "Failed to link V2 and V3 applications with message: 'failed to find the V2 application 'v2-app-id' and link it to the V3 application 'v3-app-id'. Please ensure both applications are located in the same region'"
    }
}

I can see both applications in my V3 dashboard.

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Could this error be related to something else?

2

Hello @Fabricio Let me ask the migration team…they are both clearly on the same region, so this is strange…could you provide the organization id of the app you’re trying to migrate?

3

Hello @Fabricio sorry to ask again but, which API headers are you using when you get that error?

4

Hi @Blag,

I’m using the headers from the documentation with my authentication keys for both V2 and V3. Where NYLAS_API_KEY is my secret and v2appid:v2appsecret comes from my V2 keys.

  --header 'Authorization: Bearer <NYLAS_API_KEY>' \
  --header 'BasicV2: <base64encoded v2appid:v2appsecret>
5

Hello @Fabricio according to the platform team

Cannot find their v2 app in US or EU

Also, I don’t think Sandbox apps can get migrated :thinking: As they are testing applications…

6

Hi @Blag ,

Thanks for your response. I’ll set up a V3 staging environment and check again.