We have been using Nylas SDK in python to send emails, but recently we are facing an issue where even though the name of the contact is properly set on the Google Admin Page, the name is still not coming on the email header in the inbox. This was working properly. could the app not verified be an issue?
Hello,
So you are saying that you are not able to override sender display name? Please take a look at this documentation and let me know if this is what you are looking for, feel free to share examples on how you are using it and let me know what SDK version you are using.
Many thanks,
Samuel R.
Support Engineer, Nylas
We have the same issue. First with Python SDK nylas-6.5.0 and now after updating also with nylas-6.14.2.
We set the from name and email as part of the request_body:
'from': {
'name': from_name,
'email': from_email
},
but in the inbox, it appears without a name:
This only started happening a few months ago. Before, it was showing the Google account name (when not specifying the “from”). We added the “from” since but to no effect.
We realized that “from” should be a list, so we changed it to a list but still no effect.
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