Nylas Microsoft grant can’t send mail (403 Access is denied)

I am running into an error: Invalid scope for my MSFT mail.send request (403). I see that another user posted this same issue but did not see a resolution.

My app is approved in Azure, all the requested scopes align with my Nylas configuration and there’s no apparent reason that scope should be rejected. I am also on the correct Nylas plan that allows email scope.

The grant works and then seems to be revoked.

Can anyone help?

Hello. Our Support team has reached out to you via email to continue this investigation. Please check your mailbox for our message.