Nylas Notetaker doesn't join in Zoom, bot never appears in the meeting or waiting room

Question and Answers
1

Problem
The Zoom Notetaker bot never enters the meeting and never appears in the host’s participant list or waiting room. The notetaker state is stucked in connecting state
Setup

  • Nylas v3, US region. Client ID: f5c0c2c3-90c8-4793-a1db-1168299019dd (development).
  • Zoom connector configured, Zoom grant is valid (ron@scaleapp.com.au).
  • Zoom OAuth app scopes: meeting:write:meeting, meeting:update:meeting, meeting:delete:meeting, user:read:user.
  • Tried both standalone (POST /v3/notetakers) and grant-scoped (POST /v3/grants/{id}/notetakers).

Zoom now seems to require some kind of authorization (they mention OBF or ZAK tokens, or RTMS) for a bot to join a meeting hosted outside its own account, effective 2 March 2026. A note-taking bot is exactly that case. Does Nylas Notetaker already handle this for Zoom automatically, or is there something I need to set up on my end to make the bot join? If there’s a token, scope, or config I’m missing, please point me to how to do it. Google Meet works perfectly for me, so this is Zoom-specific.

2

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