I’m using the Scheduler (via the nylas-scheduling component). Using the configuration creation API , I’ve added additional_fields, e.g. phone number. I’ve also added a metadata field which has an internal ID that we want to keep with the event. But I haven’t found any way, using APIs, to retrieve thi…

@jgoodnoe_css Thanks for posting, let me take a look and circle back!

Hi @jgoodnoe_css at the moment, I don’t see this as possible for Scheduler . Let me make a note to check.

Hi, just to clarify, is the idea to keep this information available when needed, or it would be a specific field entered by the user? Also, have you tried attaching metadata as mentioned in the API reference : via metadata field? Also, can you share an example of your full request? The code given i…

Hi Ram, Hi, just to clarify, is the idea to keep this information available when needed, or it would be a specific field entered by the user? I would like to keep additional information with the booking, metadata that isn’t visible to the user. I would then like to be able to retrieve that infor…

@jgoodnoe_css - will clarify this with the team, and circle back.

@jgoodnoe_css a possible workaround, are you able to retrieve the metadata via a webhook event?

We’re in the process of setting up webhooks now. We’ll go that route.

Hello, Sorry to jump in, but I’m dealing with the same issue. I’ve already implemented webhooks, and I noticed that it returns data in the customFields as you mentioned: [image] But I have quick questions hope you can help me @ram : Should I use additionally instead of metadata for storing cus…

@mrosales just to follow up additional_fields and metadata are not interchangeable, additional_fields is for custom form elements, and metadata are pieces of information like tracking or IDs that are not shown to the user Based on the above, for this scenarios, they are only supported via webhook m…

Thanks for the clarification. One final question, I noticed that when I create a new event by the API, metadata fields are not being applied either to the webhook or when I get the individual event. I made it wokring only if after the creation, I send another PUT request with the metadata. Does …

Scheduler Metadata not available in event or booking

Question and Answers

ram July 2, 2025, 5:53pm 9

@jgoodnoe_css at the moment, metadata is not available in our booking API

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Scheduler Metadata not available in event or booking

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