Conferencing "Microsoft Teams" provider issue

Question and Answers
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1

I connected though Microsoft Teams and created a configuration in which i connected “Microsoft Teams” provider. This is the part from the configuration:

"conferencing": {
                "provider": "Microsoft Teams",
                "autocreate": {
                    "conf_grant_id": "",
                    "conf_settings": null
                }
            }

After that, I scheduled a meeting using the Scheduler API, and it was scheduled successfully… but i don’t see any link to the meeting in Microsoft Teams, Outlook… I also tried adding conf_grant_id: "OUTLOOK_GRANT_ID", but i didn’t help, the link still didn’t appear.

What exactly am i doing wrong, and how can i fix this issue?

2

Hello, Oleksandr,

Microsoft Teams limits users that can auto-create conferences for events to accounts/tenants that have work/school licenses. So personal-use accounts cannot create this. Could you check if this is the case?

Thank you,

–Sam Xavier,
Support Engineer, Nylas

3

Can we somehow determine, at the moment of connection, or after we’ve connected the grant - whether this is the ‘right’ Microsoft Account or not?

Because we need to be sure that we won’t send a meeting invitation without a Microsoft Teams link

4

This is not an attribute of the mailbox that we can ascertain, no. What is a good hint is checking the domain name for the Microsoft Grant, public, personal use domains would surely not have access to that type of licensing.

–Sam Xavier,
Support Engineer, Nylas