Sending email - error 400 - "Transport error"

Question and Answers
1

Hi,

We are sending email using EWS provider and we suddenly have a 400 error (it was working well previously with same application code on our side)
The details only shows “transport error“…

We don’t have any issue with same application code on other providers.

Any idea of what could cause this error ?

Thanks !

2

Hi eldoud,

We understand this may be frustrating, and we appreciate you bringing this to our attention.I’ve created a Zendesk ticket for this so we can gather a bit more information and investigate the issue further.

Please respond directly in the ticket so we can continue the investigation.

Many thanks,

--Pracheta Munje
Support Engineer, Nylas

3

Thanks for your quick reply, really appreciated !
I replied to you on the zendesk ticket :+1: