We’re seeing a recurring issue where clients schedule a meeting through our scheduler (React frontend component), but reminder emails still get sent based on the original booked time—even if the organizer later updates the meeting.
Example:
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A client schedules a meeting on Feb 10, 2026 for Feb 13, 2026 at 1:30 PM
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The organizer later updates the calendar invite to an earlier time: Feb 11, 2026 at 5:00 PM
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The client still receives a reminder email 24 hours before the original time (Feb 13, 2026 at 1:30 PM), instead of the not receiving it at all since it was updated to a different date and time.
Is there something we can do on our end to prevent reminders from being sent for the original scheduled time, or is this a known issue/bug in Nylas?